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  4. My Account

Setup Two-Factor Authentication (2FA) | Payroll Web Platform

Jimmy
Updated

Overview

When using a username and password to log into your account, you are only using single-factor authentication. This process is susceptible to security threats because it represents a single piece of information a malicious person requires. Two-Factor Authentication provides an additional verification level when logging into your account, making sure that you are the only person who can access your information.

The payroll platform allows you to enable two-factor authentication for your account, which involves verifying either your email account or mobile phone number. If you would prefer not to use your mobile phone number or email address, then you have the option available to enable and use Google Authenticator.

Availability

Payroll Plan:   Essentials   Standard   Premium

Getting started

Setup Two-Factor Authentication: Email address
  1. Click the Account menu.
  2. Click the My Account submenu.
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  3. Click the Two-Factor Authentication button.
  4. Click the Confirm Email button.
    2FA_2.jpg
  5. Click the Ok button.
    2FA_3.jpg
  6.  Within the email you would have just received, click the Click Here to Confirm your Email Address button.
    2FA_4.jpg

    Helpful Hint

    You will now see a confirmation screen, confirming the successful verification of your email address.

    2FA_5.jpg
Setup Two-Factor Authentication: Mobile phone number
  1. Click the Account menu.
  2. Click the My Account submenu.
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  3. Click the Two-Factor Authentication button.
  4. Click the Add Phone Number button.
    2FA_6.jpg
  5. Enter your phone number and click the Send Confirmation Code button.
    2FA_7.jpg
  6. Enter your confirmation code in and click the Confirm button.
    2FA_8.jpg
Setup Two-Factor Authentication: Google Authenticator
  1. Click the Account menu.
  2. Click the My Account submenu.
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  3. Click the Two-Factor Authentication button.
  4. Click the Configure Google Authenticator button.
    2FA_9.jpg
  5. Scan the QR code using your Google Authenticator app.
  6. Enter your six digit code that Google Authenticator has generated
  7. Click the Enable button.
    2FA_10.jpg
Enabling Two-Factor Authentication
  1. Click the Account menu.
  2. Click the My Account submenu.
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  3. Click the Two-Factor Authentication button.
  4. Click the Enable button.
    2FA_11.jpg
  5. Click the Ok button.
    2FA_12.jpg

Maintain

Changing provided mobile phone number
  1. Click the Account menu.
  2. Click the My Account submenu.
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  3. Click the Two-Factor Authentication button.
  4. Click the Change Mobile Phone Number button.
    2FA_13.jpg
  5. Enter your phone number and click the Send Confirmation Code button.
    2FA_14.jpg
  6. Enter your confirmation code in and click the Confirm button.
    2FA_15.jpg
Disabling Google Authenticator
  1. Click the Account menu.
  2. Click the My Account submenu.
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  3. Click the Two-Factor Authentication button.
  4. Click the Disable Google Authenticator button.
    2FA_16.jpg
  5. Click the Ok button.
    2FA_17.jpg
Disabling Two-Factor Authentication
  1. Click the Account menu.
  2. Click the My Account submenu.
    Related__SG__1.jpg
  3. Click the Two-Factor Authentication button.
  4. Click the Disable button.
    2FA_18.jpg
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