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Change personal details on the Payroll platform

Available for the following plans: Employment Lite, Employment Plus
Available for the following Payroll plans: Standard, Premium
Available for the following User Access levels: Employee, Manager, Admin

This article is for customers using the Payroll platform. If you want to change personal details, such as your password, on the HR platform, see this article.

The Password Changing feature allows you to reset your password within the payroll platform while the Email Updating feature allows you to change your login email within the platform. You also have the Account Editing feature that allows you to change your name linked to your account and specify what time zone you live in currently.

Getting started

Set or Change your Date of Birth
  1. Log into your Payroll platform.
  2. Click on your name in the top right-hand side of the screen.
  3. Click the My Account option in the drop-down menu.
    Account_1.jpg
  4. Click the Account Details button.
  5. Click the Date of birth field and enter your details or change them to correct them.
    Account details DOB Payroll.jpg
  6. Click Save.
Change my login email
  1. Log into your Payroll platform.
  2. Click on your name in the top right-hand side of the screen.
  3. Click the My Account option in the drop-down menu.
    Account_1.jpg
  4. Click the Account Details button.
  5. Click the Change Email button.
    Account details DOB Payroll.jpg
  6. Complete the following fields:
    • Email.
    • Confirm email.
  7. Click the Change Email button.
    Account 3.jpg
Change my password
  1. Log into your Payroll platform.
  2. Click the Account   menu.
  3. Click the My Account submenu. 
    Account_1.jpg
  4. Click Security.
  5. Click the Change Password button.
  6. Complete the following fields:
    • Old password
    • Password
    • Confirm email
  7. Click the Change Password button.
Edit my account details
  1. Log into your Payroll platform.
  2. Click the Account   menu.
  3. Click the My Account submenu.
    Account_1.jpg
  4. Click the Account Details button.
  5. Make the required changes to the following fields:
    • Name
    • Time zone
  6. Click the Save button.
    Account details DOB Payroll.jpg

Explore related content

  • Manage notifications This feature allows you to customise what email notifications and daily reminders you receive from the payroll platform.
  • Set up two-factor authentication This feature allows you to set up your two-factor authentication login details for your payroll account.
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