Available for the following Learning plans: Standard, Plus
You can use the Send Password Reset feature in the User Management module to send a password reset email to a user that has forgotten their login details and can not access your organisation's Learning platform.
Send a password reset email
- Click the Your Profile button.
- Click the Administrator button.
- Click the User tab.
- Hover over the user that needs to have a password reset email sent to them.
- Click the button.
- Select the Send Password Reset button.
Explore related content
- User access comparison for the Learning platform This comparison article will walk you through the different Learning platform access levels you can grant your employees.
- How do I block a user? This article shows you how to block a user from accessing your organisation's Learning platform.