Select your platform and then browse by platform category

Who are you and what section are you in?

Set up your company details

Below we will introduce you to some important components of your platform and help you take the first steps in configuring your platform.

How to prepare:

  • Access your Employment Hero HR Platform.
  • First-time Access:
    • Follow this Link
    • Enter your email address
    • Click Forgot Password
    • Click Request Link
    • Access your email and click the provided link to Employment Hero
    • Create a new password when prompted.
 

 

Setup Mode

The banner at the top of your page indicates that your organisation is in setup mode. When setup mode is on, emails notifications usually generated from the platform will not be sent.

You have the flexibility to toggle setup mode on and off at any time.

Admin Access

If you have Admin or Owner access on the platform, you have the highest level of access. As an admin, you can view and modify employee details including personal information, salary, and contracts. Admin access cannot be customised, so ensure it is given to the appropriate staff members.

Your view of the platform will be different from regular employees as you can make changes to your Employment Hero platform. Admin access is tied to your personal employee account, eliminating the need for a separate login for your daily duties in Employment Hero.

  1. To add another admin, start by navigating to your Employment Hero dashboard. In your Getting Started checklist, you’ll find an option to Invite Your Early Adopters. Select Set up now
  2. Use the drop-down menu to find and select the employee.
  3. Use the next drop-down menu to choose Admin (if applicable).
  4. Click Send Invitation. This action will override setup mode to ensure this employee receives an email invitation to join you on the platform. 

Updating your company Details

The company settings are where you will manage details like your employing entities, your company logo, important contacts and creating your default employment settings.    

  1. From the dashboard, navigate to Set up company details and click Set up now and complete fields.

To see more detailed instructions on setting up your company details, follow the steps provided here.

Setting up your Two-Factor-Authentication

Two-Factor Authentication (2FA) adds an extra layer of security to your login process. After entering your password as the first authentication step, you will be prompted to enter a 2FA code obtained from either an SMS or an authentication app. Setting up 2FA is crucial as it grants access to specific employee file fields, such as Tax & Super.

To set up your 2FA, follow the steps provided here.

Setting up your Locations and Public Holidays 

You can add locations to the Employment Hero platform from anywhere in the world. When you include a location from a supported region, such as the UK, Australia, New Zealand, Malaysia, or Singapore, Employment Hero automatically populates employees' profiles with relevant country-specific features. Additionally, setting up locations links employees to a public holiday calendar specific to their location, enabling them to submit leave requests based on the public holidays that apply to them.

Please follow the steps provided here 

 

 

Tip
Employment Hero HR is your new source of truth. Whether you're changing an employee's personal information or pay details, Employment Hero HR is the first place you will input this data. Any new hires will also need to be onboarded using Employment Hero HR. Once they have completed their onboarding, a file will be automatically created for them in your payroll.

 

 

 

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