Core HR

Employee File Changes – User Facing Audit Trail Clarity Updates

Release Date: 6 June 2025

Target Users: All users with access to workflows and Employee File Change approvals

Summary:

The user-facing audit trail for Employee File Change (EFC) requests has been enhanced to improve readability, interpretation, and trustworthiness, especially in complex multi-step approval workflows.

Key Features:

• Clearer Wording: "Pending" replaced with "Sent for approval to [Name]"; "Fully approved" or "Fully declined" for final status.

• Grouped Approver Lists: Requests with 5+ approvers are now collapsible under a header like "Sent for approval to:".

• Timezone-Inclusive Timestamps: All approval entries now show timezones (e.g., UTC +11:00) for cross-region clarity.

• Visible Approval/Decline Reasons: Approver comments appear clearly below their decision entry.

• Updated Iconography: Cleaner, consistent icons (circle-check for approved, circle-cancel for declined, schedule-send for sent for approval, comment-outlined for reason/comment) from Hero Design System.

Feature: Employee Profile Completeness – Editing Tax Declaration

Release Date: 2 June 2025

Target Users: HR users across all regions (Note: UK employees will have view-only access, and for PR-only users, only Malaysian (MY) users will have view-only visibility.)

Summary:

Users can now view and edit their tax declaration details directly within the EH Work app, eliminating the need to log into the HR platform. Changes sync with the HR platform and are logged in the audit trail, triggering email notifications as applicable.

Key Features:

• In-App Tax Declaration Editing: View and update tax declaration details directly within the EH Work app.

• HR Platform Sync: All changes made in-app will sync with the HR platform and vice versa.

• Audit Trail and Notifications: Updates are logged in the audit trail and trigger email notifications to the user and payroll admin (if applicable).

• Validation and Permissions: Changes are validated using existing tax declaration checks (e.g., valid TFN) and consider existing employee permissions for editing tax details.

Move ALL Candidate data across when Onboarding (Slice 1)

Release Date: 29 May 2025

Target Users: All regions

Summary:

The onboarding process has been streamlined by automatically pre-filling the New Employee Profile with key data from the EH Recruitment (ATS) experience. This reduces manual data entry for Admins and boosts confidence in the hiring workflow.

Key Features:

• Automated Data Transfer: Candidate data (first name, last name, and email) now flows directly into the Employee Profile from EH Recruitment.

• Admin Review: Admins can review and refine the pre-filled data before confirming.

• Document Import: Supporting documents (CVs, cover letters) are automatically added to the employee’s documents tab with an 'imported from ATS' tag.

Policies & Induction Content in Employee Profile

Release Date: 2 June 2025 (for new organisations created after 13 May 2025; public rollout to existing organisations in August 2025)

Target Users: All regions, all plans

Summary:

Users can now view Policies and Induction Content directly within the employee profile. The Documents widget has been updated to include separate tabs for Policies and Induction Content, centralising all mandatory and optional documents in one place and improving accessibility and oversight.

Key Features:

• Centralized Content: The Documents widget now includes separate tabs for Policies and Induction Content, in addition to existing HR and uploaded documents.

• Comprehensive Display: Shows all assigned mandatory and optional policies and induction content in the employee profile.

• Prioritised Sorting: Default sorting prioritises outstanding mandatory, then acknowledged mandatory, followed by optional policies and induction content.

• Clear Status Tags: Displays clear status tags: Outstanding or Acknowledged.

• Direct Interaction: Employees can click policies and induction content to view or acknowledge them directly from their profile.

• Search, Sort, and Filter: Added search, sort, and filter options for easier management of assigned policies and induction content.

• Configurable Visibility: Visibility of policies and induction content tabs can be controlled via Settings > Menu Customization.

Progressive Disclosure Certification [Slice 3]

Release Date: 6 June 2025

Target Users: All users

Summary:

This release introduces progressive disclosure across key areas of the certification experience, streamlining the process while maintaining flexibility for diverse organisational needs.

Key Features:

• Certification Details Page: Users can now choose between a Basic or Advanced method for managing individual certification details.

• Configuration Section: Admins are provided with both Basic and Advanced options to tailor certification settings.

• Navigation Update: Certifications has been moved out of the settings section and is now accessible directly from the Compliance section in the navigation menu, improving discoverability.

Talent Marketplace

Progressive sign-up and verification for the B2B sign up funnel

Release Date: 2 June 2025

Target Users: Everyone who signs up via https://employmenthero.com/find-staff-now, globally

Summary:

The B2B sign-up funnel has been updated to implement progressive sign-up and verification, aiming to reduce drop-off and capture more qualified leads. The flow now initially asks only for email, creating an organisation with default user details, with verification occurring post-organisation creation.

Key Features:

• Progressive Sign-up: Initial sign-up now only requires an email, creating an organisation with default user details.

• Post-Creation Verification: Full business verification occurs after the organisation has been created.

• Reduced Drop-off: Streamlines the initial sign-up process to improve conversion rates.

Talent - Website

New Interactive Website

Release Date: 5 June 2025

Target Users: CMS

Summary:

The brand design, marketing, and product teams have collaborated to build a new interactive website with improved information architecture and product discoverability. This involved creating all new website components, enhancing menu navigation, and updating existing components for a new 1300px layout.

Key Features:

• New Website Components: All new components developed for the website.

• Enhanced Menu Navigation: Improved navigation to aid product discovery.

• Updated Layout: Existing website components adjusted to a new 1300px layout.

EH Jobs

Business info page uplift

Release Date: 2 June 2025

Target Users: Job Seekers

Summary:

The "View Business Info" screen has been revamped with UI/UX enhancements and layout improvements to boost user engagement and usability. The update aims to drive higher conversion rates for high-value actions like adding a business to a list or clicking "Quick Apply."

Key Features:

• Prioritised Information Display: Most valuable information is now at the top of the page.

• Contextual Nudges: Introduction of contextual nudges (e.g., “20 others applied”) to create urgency.

• Related Businesses: A new "Related businesses" section displays similar businesses nearby to aid discovery.

Business ranking based on Hiring signals/Engagement score

Release Date: 2 June 2025

Target Users: Job Seekers

Summary:

The business ranking logic on the business list now incorporates an Engagement Multiplier, dynamically adjusting rankings to reflect each business's engagement level. This change ensures that more engaged businesses surface higher, improving the connection between candidates and active employers.

Key Features:

• Engagement-Based Ranking: Businesses are now ranked based on the formula: Final Score = Static Score × Engagement Multiplier + Disengagement Penalty.

• Prioritised Engaged Businesses: More engaged businesses appear higher in search results, making them easier for candidates to find.

Engagement Scoring System

Release Date: 29 May 2025

Target Users: Job Seekers

Summary:

The "Discover Businesses" list now incorporates real-time engagement data to surface businesses that actively engage with candidates. This aims to improve the hiring experience and elevate candidate satisfaction by moving beyond static ranking signals.

Key Features:

• Dynamic Ranking: The "Discover Businesses" list is now sorted using real-time engagement data, in addition to static signals.

• Improved Candidate Experience: Connects candidates with businesses that are actively engaging with applications, improving response rates and satisfaction.

Location modal - UX improvements

Release Date: 2 June 2025

Target Users: Job Seekers

Summary:

UX improvements have been introduced to the location modal, addressing issues where the autocomplete dropdown was previously hidden behind the keyboard and the page was not scrollable. This update ensures a smoother and more intuitive experience when adding locations.

Key Features:

• Accessible Autocomplete: The location autocomplete dropdown remains visible and selectable, even when multiple locations are added.

• Scrollable Page: The location modal page now scrolls as needed, improving usability.

Personalised "You Might Like" Section

Release Date: 2 June 2025

Target Users: Job Seekers

Summary:

A new personalised “You Might Like” section has been introduced, recommending businesses tailored to job seekers on the EH Jobs app. Suggestions are based on user profile details (roles, industries, shift availability) or past engagement (viewed, saved, or applied businesses), making job discovery smarter and more relevant.

Key Features:

• Personalised Recommendations: Dynamic suggestions for businesses are tailored to individual job seekers.

• Data-Driven Suggestions: Recommendations are based on user profile details (preferred roles, industries, shift availability) and past engagement history (viewed, added to list, or applied to businesses).

"Share profile" button update

Release Date: 2 June 2025

Target Users: Job Seekers

Summary:

The "Share profile" button label and its associated Appcues message have been updated to clarify the process and reduce user hesitation. The goal is to improve user confidence and engagement by reassuring them that they can review and confirm their profile before it is shared.

Key Features:

• Clearer Button Label: The "Share profile" button label has been updated to reduce perceived pressure.

• Improved Appcues Message: The message associated with the button clarifies that users can review and confirm their profile before sharing.

Universal search enhancements - Synonym search

Release Date: 20 May 2025

Target Users: Job Seekers

Summary:

Synonym search has been introduced to the EH Jobs app to improve the flexibility of the search algorithm. This enhancement allows the search to handle variations in user input, ensuring that relevant results are displayed even if the exact keyword is not used (e.g., "server" will show "wait staff").

Key Features:

• Flexible Search Algorithm: The search now recognises synonyms for roles, providing more comprehensive results.

• Improved Job Discovery: Users can find relevant jobs even with varied search inputs.

Universal search enhancements - Unsupported roles messages

Release Date: 2 June 2025

Target Users: Job Seekers

Summary:

For app searches of unsupported roles (e.g., Construction, Support Worker, Forklift Operator), a new message has been introduced. Instead of a "no results" message, users are now redirected to the EH Jobs web platform, helping to retain otherwise lost customers.

Key Features:

• Redirect for Unsupported Searches: Users searching for roles not supported in the app are redirected to the EH Jobs website.

• Improved User Experience: Avoids "no results" messages and offers alternative access to relevant job listings.

• Customer Retention: Helps retain users who might otherwise abandon their job search due to lack of app results.

Global Benefits - Perks - EWA

Add ‘new’ status to indicate employees that are newly assigned - Benefits Management

Release Date: 2 June 2025

Target Users: Global, paid plans

Summary:

A 'new' status indicator has been added to Benefits Management to clearly distinguish newly assigned employees from previously assigned ones. This helps administrators correctly fill out fields for new employees and prevents confusion.

Key Features:

• 'New' Status Indicator: A visual tag identifies newly assigned employees within Benefits Management.

• Improved Admin Clarity: Helps admins accurately complete information for new employees.

Benefits Management V4 enhancements

Release Date: 2 June 2025

Target Users: Global, paid plans

Summary:

New frequency options (Daily, Weekly, Fortnightly) have been added to Benefits Management V4, providing more flexible frequency types that align with pay cycles. This expands upon the existing Once-off, Monthly, Quarterly, and Annually options based on customer requests.

Key Features:

• Expanded Frequency Options: New frequency types include Daily, Weekly, and Fortnightly.

• Improved Alignment with Pay Cycles: Offers greater flexibility to match various pay frequencies.

Update EH Work country picker within SAP - internal

Release Date: 2 June 2025

Target Users: Internal users

Summary:

A new feature has been added within SAP that allows internal teams to update a user's country selection for the EH Work app. This addresses instances where users accidentally select the wrong country, preventing them from viewing Money & Perks pillars, and enables the CX team to resolve such issues without product/engineering assistance.

Key Features:

• Internal Country Picker Update: Internal teams can now modify a user's selected country for the EH Work app directly in SAP.

• Reduced CX Tickets: Empowers the CX team to resolve user country selection issues, reducing the need for product/engineering involvement.

• SAP Permission: Access to this feature requires specific SAP permission: General → Request HR SAP access → Modify → Under feature Management, tick off EH Work App Country Picker.

Ability to select a default Rostering filter in read-only mode on Payroll

Release Date: 3 June 2025

Target Users: Payroll SAP users

Summary:

To address an issue where accessing Rostering for businesses with many locations was difficult in Read Only mode, admins can now select an existing filter to use. This update allows for efficient customer service while still restricting the ability to create new filters in Read-Only mode.

Key Features:

• Default Filter Selection in Read Only: Admins can select an existing rostering filter in Read Only mode for businesses with numerous locations.

• Maintained Security: The ability to create new filters remains restricted in Read Only mode.

Blacklisting Temporary Email Domains

Release Date: 30 May 2025

Summary:

A new security engine has been implemented to block sign-ups from known temporary email domains during the free trial sign-up flow. This centralises the blacklisted domains engine, reduces malicious sign-ups, and prevents platform abuse.

Key Features:

• Blocked Sign-ups: Requests from approximately 3000 known temporary email domains are now blocked during the organisation's free trial sign-up flow.

• Reduced Malicious Activity: Curbs malicious sign-ups and platform abuse.

• SAP Management Tool: An internal SAP tool allows approved users to manage the blocklist (add/remove domains) and view domain hit statistics.

Remove Email as a 2FA method on Payroll

Release Date: 6 June 2025 (Temporarily disabled due to security migration)

Target Users: All web users on EH branded payroll including Partner Dashboard but excluding EI related brands.

Summary:

The ability to use email for 2FA codes on the payroll platform has been removed, aligning with HR's more secure methods (SMS and authentication apps). Users who previously relied solely on email 2FA will be prompted to set up an alternative method upon logging in.

Key Features:

• Enhanced Security: Removed email as a 2FA option, increasing security against compromised email accounts.

• Mandatory Alternative 2FA: Users with only email 2FA will be directed to set up an Authentication App or SMS method upon login.

Payroll

Include employee with a termination date in pay run (Phase 1) & (Phase 2)

Release Date: 5 June 2025

Target Users: All regions, admin users and restricted users with permission to create pay runs.

Summary:

This feature automates employee termination payments by allowing pay runs to include employees whose profiles were terminated outside of a pay run. Both Phase 1 (core functionality) and Phase 2 (additional functionality for AU/NZ and new pay schedule option for NZ) are now generally available.

Key Features:

• Include Terminated Employees: A new "Include terminated employees" checkbox appears when creating a pay run, depending on pay schedule settings.

• Automated Termination Calculations: When selected, employees with a termination date within the pay run period are included with termination calculations applied.

• Exclusion Option: When not selected, terminated employees within the pay run period are excluded.

• Permission-Based Access: Available to admin users and restricted users with permission to create pay runs.

Pre-payroll (Time and Attendance)

Award Costing Public Availability

Release Date: Current

Target Users: All KP-connected organisations

Summary:

Award Costing is now publicly available across all KP-connected organisations. This update includes Roster Award Costing, Timesheet Award Costing, Classification Award Costing, and Shift Conditions Award Costing, providing greater visibility and accuracy in cost estimation.

Key Features:

• Comprehensive award costing: Includes roster, timesheet, classification, and shift conditions award costing.

• Enhanced Visibility and Accuracy: Provides improved cost estimation for all KP-connected organisations.

Weekly React Migration

Release Date: Current

Target Users: All KP-connected organisations

Summary:

The Weekly React Migration is now live for all KP-connected organisations. This enhancement works with Award Costing, allowing users to view and select Shift Condition and Classification inputs directly within Timesheet Management, improving design consistency and cost estimation accuracy.

Key Features:

• Integrated with Award Costing: Works in conjunction with Award Costing for comprehensive time and attendance management.

• Direct Input Selection: Users can view and select Shift Condition and Classification inputs directly within Timesheet Management.

• Improved Design Consistency: Provides a more consistent design across the product.

• Enhanced Cost Estimation: Contributes to greater visibility and accuracy in cost estimation.