You can create a super batch as soon as a pay run has been finalised.

1. Log in to Employment Hero Payroll.
2. Click on Pay Runs on the left-hand side navigation bar.
3. Open the finalised pay run.
4. Click Create super payment.
5. The platform will generate a super batch using HeroClear.

This method allows you to create a batch using one or more finalised pay runs from the Super Payments section in Employment Hero Payroll. 

1. Log in to Employment Hero Payroll.
2. Go to Reports from the main dashboard.
3. Select Super payments.
4. Click New super payments batch.
5. Select HeroClear.
6. Use the paid date filter to select a date or date range.
7. Click on Validate. 
8. Click on Submit.
9. Click on Submit Payment in the popup window.

Once submitted, you can view the following information:

• Super batch number
• Total payment amount
• Submitted date
• Funding method

Processing timelines will also be available.

1. Log in to Employment Hero Payroll.
2. Click on Reports
3. Click on Super contributions.
4. Run the report using a date range, or
5. Switch to Super batch mode and select a specific batch ID.

The report will include all contributions within the selected criteria.

If employee details are missing or invalid (for example, an incorrectly formatted TFN), you may see errors or warnings. 

An error will appear in red text, and you will need to correct the data before submitting the batch payment.

A warning will appear in orange text, and is informational only - you will not have to update any details prior to submitting the batch payment. 

To rectify any errors, follow the below instructions.

1. Update the employee details in their profile.
2. Return to the super batch.
3. Refresh the employee data by clicking the Refresh employee data button. 
4. Confirm all errors are resolved before submitting.
5. Once you the details are correct, click on Submit. 

Yes, there is a 2 day holding period for superannuation funds with HeroClear. Once funds land in the HeroClear float account, a 2 business-day holding period begins. Funds are securely held before being automatically released for payout to super funds.

Employers can now register and use multiple funding methods, including:

• PayTo mandates
• Direct Debit authorities
• PayID instructions