Available for the following plans: Plus, Unlimited HR, Engage, Elite, Unlimited HR+Payroll,
Available for the following HR plans: Premium, Platinum
Available for the following User Access levels: Employee, Manager, Admin
The expense policies and spending allowance visibility feature enables account administrators to create flexible, rule-based spending configurations while providing team members with full transparency over their personal budget balances. Employees gain live insights into their used and remaining funds directly from their personal dashboard and submission screens across both web and mobile app interfaces.
This article will show you how to manage the following:
Configure expense policies and controls
This section will show you how to open your administrative dashboard settings:
- Log in to Employment Hero.
- Click the Settings icon on the left-hand menu.
- In Payroll tile, click the Expense Categories option.
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View the two available dashboard tabs: Expense Categories and Expense Policies.
Helpful Hint
The Expense Categories tab acts as a centralised repository that displays the category name, visibility, tax code, tax rate, live status, and the number of active associated rules. You can use the search bar to locate specific configurations quickly.
This section will show you how to establish specific rule-based limits for expense types:
- Open the Expense Policies tab within your settings menu.
- Click the Create Policy button to generate a new custom rule form.
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Select the target classification (such as travel, meals, or professional development) from the Expense Category drop-down menu.
- Enter a unique identifier in the Expense Policy Name field to differentiate this rule from other active allocations.
- Set the maximum allowable numeric cap inside the Spending Limit field.
- Choose your preferred budget refresh cycle from the Reset Period drop-down selector, with options for Monthly, Quarterly, One-time, or Annual frequencies
- Click the Add Policy button to register the custom rule on the platform view.
Helpful Hint
Leaving the specific spending limit field blank will revert the category to legacy behaviour, meaning users assigned to this policy will face no periodic budget cap or restriction when uploading receipts.
This section will show you how to allocate newly created rules to your staff segments:
- Navigate to your active list on the Expense Policies workspace.
- Click the three-dot menu button located at the edge of the row containing the item you need to adjust.
- Select the Assign Employees action row.
- Determine the scope of distribution by selecting one of the following rule toggles:
- Assign to all employees: Deploys the policy universally to every staff profile across the entire organisation.
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Restrict to only those specifically assigned: Filters parameters so the custom policy applies strictly to profiles matching targeted conditions.
- Refine visibility rules by selecting matching parameters from the Location or Team filter lines if you choose a restricted scope.
- Save the configuration to apply the adjustments safely to the platform ledger.
This section will show you how to update or clear out outdated expense definitions:
- Access either the Expense Categories or Expense Policies layout inside the management view.
- Click the three-dot menu button located at the edge of the row containing the item you need to adjust.
- Choose your intended operational choice:
- Edit Category / Edit Policy: Reopens the baseline settings form filled with current data lines for rapid adjustment.
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Delete Category / Delete Policy: Purges the targeted setup completely from the system grid.
- Confirm your selection when prompted to update your live environment entries.
Track spending allowances and submit claims
This section will show you how to review your current available balances via a web browser:
- Navigate directly to your transaction summary screen by following the path: Home → Pay → Expenses.
- Review your active Expense Allowance Cards positioned directly across the top layout of the web page.
- Assess the real-time balance metrics displayed transparently on each active card section:
- Paid: The accumulated total value already processed and reimbursed to you during the cycle.
- Approved: The total value officially authorised by administration that is ready for final payout.
- Pending: The total value currently submitted and resting in the supervisor queue for evaluation.
- Remaining: Your real-time leftover budget allowance before the designated policy cycle resets.
- Note the update schedule listed directly on the card to identify when your current spending allowance resets for the next cycle.
- Click the Show All (X more) toggle link to expose additional category dashboards if you have extensive active rules configured on your profile.
- Scroll down further on the workspace to evaluate the updated Expense History table, which now catalogs an itemised ledger of every historical expense line you have submitted.
Helpful Hint
If your administration configures an unlimited allocation schedule, the countdown balance field disappears entirely from that specific category layout. Instead, the card reports the absolute Total spent metrics accumulated during the timeline.
This section will show you how to manage your mobile allowance overview:
- Open the EH Work App on your personal mobile device.
- Navigate into your personal Expenses screen dashboard area.
- Observe the top section view to locate your condensed card layout container where all active category configurations sit safely within a simplified, glanceable view.
- Tap on any single item line option inside that overview frame to populate an itemised spending breakdown.
This section will show you how to draft an individual claim request:
- Open the expense claim submission interface on either the web platform workspace or the mobile app workflow.
- Select the appropriate field entry option from the Expense Category drop-down menu layer.
- Verify your live status updates via the inline card component that automatically populates right below the drop-down line to flag your current Remaining, Paid, Approved, and Pending balances.
- Complete all standard transaction entries, invoice details, and attach your file copy.
- Click Submit to upload your record to the management tracking desk.
Important
The platform software maintains continuous enforcement compliance rules. If your submitted claim total exceeds your allocated expense allowance threshold, the system block will automatically drop the file request line and return a submission validation error alert.