SuperStream · response code reference for employers
When a super payment is submitted, the fund may return a response containing a code and severity level — usually when something needs attention. Look up any code below to see what it means and how to resolve it.
Error, warning or information — and whether your contribution was accepted
Error
The payment was rejected
✕Contribution not accepted
Mandatory SuperStream details are missing, or there is an issue with the employee’s chosen super fund.
What you do: the contribution will not be processed until the error is fixed, or until contributions with errors are excluded from the submission.
Warning
Accepted, but something needs attention
✓Contribution accepted
A contribution is missing some information. It does not stop the contribution being included in the submission.
What you do: rectifying the warning stops it recurring and helps ensure the fund can receive the payment.
Information
Accepted — confirmation only
✓Contribution accepted
Confirms a successful outcome or gives a neutral notice that needs no correction.
What you do: no action is required. Keep the response as confirmation for your records.
Look up a code
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About this guide. Plain-English summaries and suggested actions are written for employers and are not a substitute for the official standard. Codes, severities and descriptions are drawn from the ATO Data and Payment Standards – Error Code Management, Version 3.0.0.4 (November 2025), applying from 1 July 2026.
Text in curly braces like {abn} is a placeholder — the fund inserts the actual value. For the full standard, contact your fund or gateway, or the ATO at SuperStreamStandards@ato.gov.au.
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