Week 32 2026 | Release Notes

Gabriella Adelyne Alicaya

Updated 21 August 2026 12:04

EH Content Team

Here are our product releases for Week 32 of 2026, which includes August 3 - 7, 2026.

AI

HeroAI can now detect product gaps during customer conversations and prompt admins to submit a feature request on the spot, helping teams capture missing capability feedback without leaving the chat. (Released: 30 July 2026, Admins interacting with HeroAI)
HeroAI now detects active problem tickets in Zendesk and adds customer-facing incident updates and available workarounds to relevant troubleshooting responses, helping customers get accurate information faster during live incidents. (Released: 31 July 2026, All customers using Hero AI)

Employees and managers can now complete more day-to-day rostering tasks using natural language with Hero AI, including visibility into shifts, roster gaps, staffing coverage, publishing, editing, and compliance checks. (Released: 3 August 2026, Organisations using work sites and position rostering)
Managers can now configure operating hours, default shift durations, and break lengths for each work site by day, helping speed up roster creation and support more intelligent staffing decisions. (Released: 4 August 2026, Organisations using Work Sites & Positions)
Managers can now see staffing requirements directly inside the roster with visual indicators that show whether positions are understaffed, fully staffed, or overstaffed, making roster decisions faster and easier. (Released: 30 July 2026, Organisations using work sites and positions rostering)

Organisations can now delegate permissions management to selected non-admin users through a dedicated general permission, while keeping control of permission assignment with admins and owners. (Released: 4 August 2026, Admins, Owners, and delegated users)
Customers using the request ticket portal can now manage boards in a table view, create new boards from settings, archive boards, assign unique ticket codes, and configure default SLA settings more easily. (Released: 5 August 2026, Visibility follows the main request ticket portal release)

Australian payroll-connected organisations can now require comments and attachments for specific leave categories before employees submit requests, helping approvers receive complete and compliant information upfront. (Released: 4 August 2026 for new AU customers created in 2026; 11 August 2026 for remaining AU customers, AU only)
Australian payroll-connected organisations can now view an employee’s assigned leave allowance template directly in the Leave widget on the employee file, reducing the need to switch between widgets. (Released: 5 August 2026, AU HR+PY customers)

Integration engineers can now publish, unpublish, archive, unarchive, and delete pay periods programmatically through new lifecycle endpoints, reducing reliance on manual platform actions. (Released: 4 August 2026, Integration engineers)
Integration engineers can now upload and create up to five payslips in a single API request, making automated payslip distribution easier at scale. (Released: 4 August 2026, Integration engineers)
Integration engineers can now update payslip display names, reassign payslips to different employees, or delete individual payslips programmatically. (Released: 6 August 2026, Integration engineers)

AU payroll admins can now make limited reporting and metadata updates to a finalised pay run after superannuation has been paid, without raising a support ticket, while preserving a full audit trail. (Released: 12 August 2026, AU Payroll Admins and full access users)
AU payroll admins and employees now see pay slip settings aligned with Payday Super rules, with invalid super guarantee processing frequency options removed from settings and pay slips. (Released: Now live, AU Payroll Admins and AU Employees)

Product owners can now configure suggested Hero AI prompts independently for individual Performance Review-related SAP pages, so updates to one page no longer affect others. (Released: 3 August 2026, Global plans including Premium, Platinum, Plus, Unlimited, Engage, and Elite)

Customers can now customise additional organisation email templates for time unavailability and company feed notifications while preserving the logic that powers dynamic email content. (Released: 4 August 2026, Premium, Platinum, Unlimited, Unlimited Lite, Unlimited Plus, Engage, and Elite customers)
HR users now get a more consistent table row actions layout across high-traffic features, making common actions easier to find and reducing visual clutter across the platform. (Released: 6 August 2026, HR users)

Recruiters and hiring managers can now automatically invite eligible Employment Hero candidates to free AI video interviews, helping pre-qualified candidates become decision-ready faster. (Released: 4 August 2026, Recruiters and Hiring managers)
Recruiters can now filter candidate lists using plain-language prompts based on score, location, and every screening answer type, helping them identify relevant candidates faster. (Released: 5 August 2026, Recruitment users)
Organisation owners and admins can now manage the visibility of Salary Benchmarking and Find Talent directly from menu customisation settings without developer intervention. (Released: 31 July 2026, Organisation Owners and Admins)