Skip to main content
English (Canada) English (United Kingdom) English (Malaysia) English (New Zealand) English (Singapore)

Super payment errors, warnings and information

Updated

SuperStream · response code reference for employers

When a super payment is submitted, the fund may return a response containing a code and severity level — usually when something needs attention. Look up any code below to see what it means and how to resolve it.

Error, warning or information — and whether your contribution was accepted

Error

The payment was rejected

✕Contribution not accepted

Mandatory SuperStream details are missing, or there is an issue with the employee’s chosen super fund.

What you do: the contribution will not be processed until the error is fixed, or until contributions with errors are excluded from the submission.

Warning

Accepted, but something needs attention

✓Contribution accepted

A contribution is missing some information. It does not stop the contribution being included in the submission.

What you do: rectifying the warning stops it recurring and helps ensure the fund can receive the payment.

Information

Accepted — confirmation only

✓Contribution accepted

Confirms a successful outcome or gives a neutral notice that needs no correction.

What you do: no action is required. Keep the response as confirmation for your records.

Look up a code

Loading the lookup tool… if this message stays, the help centre has stripped the script — use the no-script version instead.

About this guide. Plain-English summaries and suggested actions are written for employers and are not a substitute for the official standard. Codes, severities and descriptions are drawn from the ATO Data and Payment Standards – Error Code Management, Version 3.0.0.4 (November 2025), applying from 1 July 2026.

Text in curly braces like {abn} is a placeholder — the fund inserts the actual value. For the full standard, contact your fund or gateway, or the ATO at SuperStreamStandards@ato.gov.au.

Related articles