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Use discount store and Hero Points

Updated

Available for the following plans: Lite, Plus, Unlimited HR, Engage, Elite, Unlimited HR+Payroll
Available for the following Payroll plans: Standard, Premium, Platinum
Available for the following user access levels: Employees, Managers, Admin   

You can use the Discount store to buy products aimed at enhancing your life at work and home at reduced prices. You can buy products with payment cards or your Hero Points balance. Some examples of products with reductions available include:

  • Gift cards for groceries
  • Gift cards for movies
  • Gym memberships
  • Electronics
  • Phone accessories
  • Health insurance
  • Home loans

Important

Delivery times are determined by the supplier and can vary depending on their schedule, stock levels, and other factors.

Daily activities

Make a purchase
  1. Click the Benefits menu.
  2. Click the Benefits Store submenu.
  3. Click the gift card you wish to purchase.
  4. Click the Buy Now button.

  5. Use the slider to:

    • Select how many Hero Points go towards the purchase.
    • Select the Earned Wage Access amount going towards this purchase.

    Important

    Earned pay access is only available for Employment Hero Payroll customers.

  6. Click the Continue button.
  7. Click the Pay via Credit Card button.
  8. Enter your credit card details.
  9. Click the Continue button.
  10. Enter your shipping and address information if required, then click the Continue button.
  11. Review your details and click the Complete Order button.
View gift card purchases

Warning

After purchasing a gift card, you can only access it through the Employment Hero HR platform or Employment Hero mobile application. Employment Hero does not email you the gift card details.

  1. Click the Benefits menu.
  2. Click the Order History submenu.
  3. Click the Detail button.

  4.  To view the details on how to redeem your gift card, click on the downward-facing arrow.

    Important

    Your gift card is active if there is a balance displayed, i.e. Balance $100. If you have used the gift card, or it has expired, the balance will no longer display. Instead, it will say used or expired.

View my product tracking number
  1. Click the    Benefits menu.
  2. Click the Order History submenu.
  3. Click the Detail button.
  4. Click the Tracking Status button.
View your Hero Points balance
  1. Click the Benefits menu.
  2. Click the My Points submenu.
  3. You will see your Hero Points balance at the top of the screen.

Further information

Accepted payment methods

You can use the following payment methods within the discounts store:

  • Visa debit or credit card.
  • Mastercard debit or credit card.
  • Hero Points.
  • Earned Wage Access.
Earned Wage Access fees
Transaction Method. Fee.
Discount store purchases using a combination of debit, Hero Points plus Earned Wage Access. 1.5% of the EWA transaction amount
Discount store purchases using Earned Wage Access only. 1.5% of the EWA transaction amount

 

Explore related content

  • Access the Employment Hero wellness content On the Wellness page, you can access our content hub that is full of financial education, advice, and tools to help employees become better financially, physically and mentally.
  • Request leave This feature allows you to see your latest leave balance, and if you have the balance required, submit a time off request.
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