Week 14 2026 | Release Notes – Employment Hero Australia

Here are our product releases for Week 14 of 2026, which includes March 30 - April 3, 2026.

AI

Enhanced HeroAI personalisation and prompt management so admins can customise prompts and users receive more relevant suggestions in HeroAI experiences, including tailored prompts for rostering and timesheet workflows. (Released: 31 March 2026, All users)
Hero AI web users can now reopen past conversations from chat history and continue them with the original session context, making it easier to pick up where they left off. (Released: 31 March 2026, All Hero AI web users)
Improved HeroAI’s retrieval logic to better separate Employment Hero help content from internal organisation policies, reducing the chance of inaccurate responses in customer conversations. (Released: 30 March 2026, HeroAI users)

Bulk Issue Documents is now available to help HR admins and document signatories manage large document sends more efficiently. Teams can assign multiple signatories, review and sign documents in batches, track progress in real time, and manage document history from one place. (Released: 1 April 2026, HR Admins and Document Signatories)
Expanded the document template variable library to include work rights and visa information, helping HR admins in Australia auto-populate sensitive visa and eligibility details in document templates with less manual entry and fewer transcription errors. (Released: 30 March 2026, AU only)
Added automated and manual offer letter reminders so candidates and HR admins can keep offers moving without repeated manual follow-up. Candidates receive reminder notifications after an offer remains unactioned, while HR admins can manage reminder settings and send reminders from the offer letter page. (Released: 27 March 2026, Organisations with access to Offer Letters)
Added a new Access & Permissions view in the employee file so HR admins can see an employee’s assigned permissions, including permissions inherited by team, and navigate directly to the relevant settings for deeper review. (Released: 26 March 2026, Elite, Unlimited and Platinum plans)

Finance teams now receive an automated end-of-month Hero Points organisation balance report, providing a reliable month-end snapshot for reconciliation without late-night manual checks. (Released: 27 March 2026, Finance teams)

Reintroduced the Partially Approved leave status for multi-level leave workflows, giving managers, HR admins and employees better visibility into approval progress and reducing guesswork around in-flight requests. (Released: 31 March 2026, Global)
Overnight timesheets are now available to all organisations, allowing employees to submit shifts that extend past midnight without manually splitting entries or adjusting records. (Released: 31 March 2026, All organisations)
Enhanced the Roster vs Timesheet report with clearer cost breakdowns in the interface and richer export data, helping payroll teams distinguish base rates from top-ups and audit labour spend more easily. (Released: 30 March 2026, Global rollout)

Aligned OpenAPI employee custom fields permissions with platform permissions, allowing authorised HR staff to build integrations without requiring admin or owner credentials. (Released: 2 April 2026, OpenAPI users)
Added Microsoft Single Sign-On to the EH Jobs careers portal so job seekers can sign up and log in more easily with a one-tap Microsoft option. (Released: 1 April 2026, All job seekers)
Separated HeroAI support mode from general HeroAI interactions when customers use Get Help, creating a clearer support experience and improving support routing and measurement. (Released: 27 March 2026, Customers accessing support via Get Help)
Added custom fields to the Asset Register so HR teams can track and export organisation-specific asset details such as storage locations, warranty fields, dates and other internal hardware data points. (Released: 30 March 2026, HR users with Asset Register permissions)
Aligned OpenAPI permissions for emergency contacts and superannuation details with platform permissions, making these endpoints more accessible to authorised HR users and managers. (Released: 27 March 2026, OpenAPI users)
Added granular Permissions for Public Holidays Management so organisations with CSS entitlement can delegate public holiday access with separate view, modify and delete permissions. (Released: 27 March 2026, Organisations with CSS entitlement)

Improved HeroClear billing workflow reliability by automating product provisioning and standardising usage reporting, helping ensure Australian payroll businesses using HeroClear are set up correctly for billing. (Released: 30 March 2026, Payroll users in Australia using HeroClear)

Managers now receive consolidated performance review notifications instead of multiple individual emails, reducing inbox clutter and making review assignments and changes easier to understand. (Released: 2 April 2026, Global)
Added drag-and-drop reordering to Performance Review Templates so HR admins can rearrange questions more easily without deleting and recreating them. (Released: 2 April 2026, Global)
HR admins can now schedule performance reviews to start in the future, with automatic launch timing, optional pre-launch reminders, and a clear scheduled status for better planning and visibility. (Released: 1 April 2026, Global)
Vacant Positions is now supported in General Permissions under Workforce Planning, allowing HR admins to delegate access with more precise view, modify and delete controls. (Released: 27 March 2026, Platinum, Unlimited and Elite)
Updated 1:1s with clearer role labels and organiser-only session confirmation controls, making meeting records more reliable while preserving collaboration for both participants. (Released: 27 March 2026, Global)

Added HeroForce calls to action into key moments of the onboarding wizard so employers can more easily explore managed employment options, including support for international hiring scenarios. (Released: 27 March 2026, Employers using the Employment Hero onboarding wizard)
Expanded and personalised manager Quicklinks on the mobile Home screen, helping managers get faster access to high-use tools like Events, Forms and Staff Directory. (Released: 24 March 2026, Managers on HR mobile organisations)

Added a new Hire Conversion Rate by Source view in Recruitment Reports so talent acquisition teams can see which sourcing channels are converting candidates into hires, helping them make more informed sourcing and budget decisions. (Released: 2 April 2026, Users with recruitment reports access)
Added new recruitment reporting for candidate disqualifications and withdrawals, helping hiring teams see why candidates are leaving the pipeline and at which stage so they can identify patterns and improve hiring workflows. (Released: 2 April 2026, Users with recruitment reports access)
Added a Refine Search panel in Find Talent so recruiters can fine-tune talent search results with structured controls like keywords, filters, industry and radius without rewriting their natural language search. (Released: 5 March 2026, Recruiters)