HR platform
Organisations can now choose how overnight shifts are displayed in Rostering Management, including showing overnight shifts on their start day only and highlighting them with an icon for easier scanning of rosters. (Released: 7 October 2026, Admins and managers using rostering management)
Volunteer profile permissions now support additional information fields, allowing authorised users to view, edit, or delete this information according to their access level. (Released: 8 October 2026, Organisations with volunteers)
Compliance reports now support department filtering, making it easier for admins to narrow reporting to the teams they need to review. (Released: 8 October 2026)
Improved template library discoverability with searchable descriptions, clearer template source information, recently added filters, and reminders to enable cloned templates. (Released: 7 October 2026, HR Admins and users with template management permissions)
Terminated employees with a HeroPoints balance can now continue accessing a limited selection of gift cards in the Work app for up to one month after termination, helping them redeem remaining points more easily. (Released: August 2026, AU employees)
Introduced a dedicated What's New page and header icon so HR users can browse product announcements, beta releases, and early access updates in one place. (Released: 2 October 2026, Global HR users)
Removed the 1.1% card surcharge for eligible Australian Perks Store and HeroPoints purchases, helping AU users stay compliant with new card surcharge rules and reduce purchase costs. (Released: 2 October 2026, AU employees and AU admins)
ITOps & Security
Added a new Authorising Signatory permission so organisations can delegate signatory responsibilities without granting full org admin access, improving security and access control. (Released: 8 October 2026, Org Admins)
Improved the Permissions module with a search bar for contractor permissions, faster template setup, clearer visibility into excluded workers, and hover previews for scopes and exclusions to streamline security group configuration. (Released: 8 October 2026, HR Admins)
Restricted employee list data so users with employee file permissions only see the information they are authorised to access, improving protection of sensitive employee details. (Released: 2 October 2026, Users assigned employee file permissions)
Added a dedicated permission for the Two Factor Authentication Report, with full support for scopes and exclusions so organisations can control who can access report data. (Released: 2 October 2026, Admins, owners, and users assigned this permission)
Leave & Time Off
The team calendar now marks non-working days for employees with custom work hours, giving a more accurate view of availability without requiring any new setup. (Released: 5 October 2026, Global)
OpenAPI & Developer Experience
Added bulk rostering endpoints so integration partners can publish, unpublish, and delete multiple rostered shifts in a single request, making large-scale scheduling automation faster and more reliable. (Released: 8 October 2026)
Introduced a public Induction Content API so developers can create, manage, share, and upload induction content programmatically, helping automate onboarding content workflows. (Released: 8 October 2026)
Added a pay_detail.updated webhook event so connected systems can receive near real-time notifications whenever employee pay details are saved. (Released: 8 October 2026)
Enhanced the employment history API response to include reason_for_change, giving integrations a more complete view of employment history changes without affecting existing implementations. (Released: 1 October 2026)
Payroll
Added a guided termination wizard for AU HR organisations connected to Payroll, helping admins complete termination details in HR while automatically passing payroll information such as ETP components, notice period, and leave payout into Payroll. (Released: 8 October 2026, AU HR orgs connected to Payroll)
HeroClear now automatically sends member registration requests to the employer’s default super fund for eligible employees, helping prevent first-batch super errors and delays. (Released: 5 October 2026, AU payroll admins and employees using HeroClear)
Restricted Access Users who are nominated as super payment approvers now have a Pending Approvals page, making it easier to find, review, approve, or reject all batches waiting on them. (Released: 5 October 2026, AU Restricted Access Users in Payroll who approve super batches)
HeroClear correction batches now bypass payment approval, helping previously held super funds move straight to processing without unnecessary delays. (Released: 5 October 2026, KeyPay AU HeroClear users)