Here are our product releases for Week 38 of 2026, which includes September 14 - 18, 2026.

AI

Added group mentions in HeroAI chat so users can tag entire teams at once, making it faster to ask questions and get more relevant responses without manually adding each person. (Released: 15 September 2026, All HeroAI web chat users)

Agentic Onboarding

Redesigned the employee account setup journey in the mobile app to create a more guided and welcoming onboarding experience, including smoother password, passcode, biometric, contract, and welcome screen steps. (Released: 10 September 2026)

Added a new report canvas with live preview, giving custom report users a faster and more intuitive way to build, review, and save reports. (Released: 15 September 2026, Custom report users)
Enabled customers to combine multiple data sources in a single custom report, reducing the need for manual exports and making broader analysis easier within Employment Hero. (Released: 15 September 2026, Custom report users)
Enabled existing and legacy custom reports to open directly in the new report builder, helping customers transition to the new experience without losing previous configurations. (Released: 15 September 2026, Custom report users)
Added anchor and row-grain controls so customers can define how complex multi-source reports are structured, improving accuracy for counts, totals, and chart results. (Released: 15 September 2026, Custom report users)
Improved the reporting engine behind multi-source reports so customers get correct row counts, clearer validation, and more trustworthy results when combining complex datasets. (Released: 15 September 2026, Custom report users combining multiple data sources)

Added a sales side panel directly in the roster so managers can review sales trends, labour performance, and staffing needs for a specific day without leaving the scheduling screen. (Released: 15 September 2026, Organisations using worksites and positions)

Added delegated account provisioning permissions so admins can safely assign Microsoft 365 and Google Workspace account management to non-admin team members without exposing broader HR or payroll data. (Released: 16 September 2026, Admins, Owners, and IT team members)
Added a streamlined request access flow for restricted organisations, allowing eligible users to request unavailable features and giving businesses clearer visibility into request outcomes. (Released: 16 September 2026, Global restricted organisations with access to bulk employee import, custom email templates, or the developer portal)
Added visibility into user security activity in Payroll, including login, MFA, password, and email changes, so businesses can review important account events without needing support assistance. (Released: 15 September 2026, Payroll Web Users with access to Security Dashboard)
Simplified Payroll two-factor authentication setup by automatically enabling 2FA as soon as the user completes setup, reducing friction and aligning the experience with HR. (Released: 15 September 2026, Payroll Web Users)

Added a reporting-employees scope for sensitive leave permissions, helping managers see relevant leave details for their team while maintaining stricter access boundaries for everyone else. (Released: 15 September 2026, All subplans)

Added a dimensions filter to the Pay Run Audit Report so payroll teams can view employee pay allocations more clearly and complete audit checks with less manual cross-referencing. (Released: 17 September 2026, Global customers excluding CA)
Added self-service tools in Partner Dashboard for payroll partners to view and manage stuck tax lodgements, helping reduce support escalations while maintaining clear audit trails. (Released: 10 September 2026, Payroll Partners)
Automatically populates reporting dimensions for deductions in a pay run using employee pay run defaults, reducing manual data entry and improving reporting consistency. (Released: 17 September 2026, Global customers excluding CA)
Introduced self-service leave request management in Partner Dashboard, allowing payroll partners to approve stuck requests, edit leave details, and review audit history without escalating routine corrections. (Released: 10 September 2026, EH Partners)
Introduced self-service tools for payroll admins to reset pay runs that are stuck calculating, helping them resolve delays directly from the pay run screen. (Released: 9 September 2026, Payroll admins)
Let payroll admins reverse eligible processed timesheets back to approved status, making it easier to correct timesheets without relying on internal admin support. (Released: 9 September 2026, Payroll admins)

Added archive and restore options for 1:1s, giving managers, mentors, admins, and owners more flexibility to recover meeting history and resume recurring schedules when needed. (Released: 14 September 2026, Global, Platinum, Plus, Unlimited, Engage and Elite)
Improved how historical 1:1s are viewed and edited by adding detailed change history, dedicated historical session pages, and clearer editing rules for participants and authorised users. (Released: 11 September 2026, Global, Platinum, Plus, Unlimited, Engage and Elite)

Added a new SARA dashboard to give first-time recruitment users a clearer starting point, helping them discover AI agent features, invite teammates, review credits, and explore sample hiring data more easily. (Released: 15 September 2026, Recruiters, hiring managers and admins using SARA, all regions)
Extended the daily Find Me Interested outreach window from 7 days to 14 days, helping open roles reach newly qualified job seekers for longer. (Released: 15 September 2026, Job seekers)
Improved the Recruitment Agent activation experience by moving job setup into Hero AI, helping hirers create roles, define hiring criteria, review insights, score candidates, and take next steps from one guided conversation. (Released: 15 September 2026, Recruiters, hiring managers and admins using SARA, all regions)
Improved the AI video interview experience with a better mobile flow, clearer recruiter evaluation summaries, easier playback, and the ability to cancel incomplete interviews when needed. (Released: 15 September 2026, Recruiters, hiring managers and admins using the ATS, all regions)