An import conflict differs from standard payroll integration issues. Most import conflicts occur during a system update event, when the HR platform attempts to match its settings with the corresponding settings in your payroll system.
If the platform cannot find a match—usually because a setting like a pay category or leave category was deleted or does not exist in the payroll system—the HR platform will automatically disable that setting in HR.
Disabled settings are retained
The HR platform retains these disabled settings for historical record-keeping. Because they are marked as "disabled," they will not appear on employee profiles or cause future sync errors when pushing data back to payroll. Consequently, most import conflicts do not require any action.
Getting started
To view your current conflicts, navigate to:
Settings > Add Ons > Payroll > Action > Import Conflicts