Error
| Type | Feature | Error Number | Error Name |
|---|---|---|---|
| STP Lodgement error. | Payroll event. | CMN.ATO.PAYEVNTEMP. 000239. | Cessation Reason Code must be provided. Cessation Reason Code must be provided when Payee Cessation Date is also provided, when the Pay/Update Date is after 30/6/2020. |
Explanation
You must provide a termination reason for the employee. Effective from 19 October 2021, selecting a termination reason will be mandatory. However, we recorded terminations prior to this date without a reason and with the new STP Phase 2 requirements, you must now specify a termination reason for these employees.
Solution
The solution depends on whether you use just our Employment Hero product or both our HR and payroll product. If you use both products, you will need to record the termination reason on your HR platform and it will sync over to your payroll platform. To read further information on this process, you can refer to the following article.
If you just use our payroll product, you can refer to the following article for information on how to add a termination reason. One you have added a termination reason you will need to refresh your lodgement event data. To read further information on how to do this, you can refer to the following article if its an update event, and this article for pay events.