Initially, your new employer will send you an email, inviting you to join Employment Hero. In the email, you will see the word here, which is the link to your new account. Click on here to set up your new account.

For a step-by-step guide on how to onboard, see the following links: How to start onboarding as a new employee.

For more information about how you can onboard with EH Work, see this article: Onboard with EH Work.

If you have previously had an Employment Hero account, or if you are returning to a previously-held job, you will not need to add all of your personal, bank, superannuation and tax information again.

Instead, when your employer invites you to Employment Hero, you will receive an email welcoming you back. You will be prompted to log in once again and then your former details will be pre-filled for you to review. You can edit them as necessary.

Once you have reviewed your details, click on Done, and your account will be active in Employment Hero once again.

For a step-by-step guide on how to onboard on a computer, see the following link: How to start onboarding as a new employee.

Firstly, you will need to download the EH Work app.  Next, when you receive your Employment Hero invitation email, you will click or tap on "here":

This will redirect you to the following QR code to scan and open Employment Hero on your phone:

Once you create your Employment Hero account, it will display your contract for you to read and sign. Once you have read, ticked the acknowledgement and signed your contract, tap on Accept.

After this, you then have the option to continue onboarding on a computer or on your phone.

Employment Hero makes issuing and signing contracts simple for employers and employees alike. Your employer will issue a contract from Employment Hero, where they will have the option to print the contract for you to sign, or email the contract for your to sign when you set up your Employment Hero account. If they email you your contract, then when you create your Employment Hero account, then next option is to read, acknowledge and then sign the contract.

1. Open your invitation to Employment Hero email.
2. Click on here.
   
3. Scan the QR code with your phone (if on a computer, if on a phone, skip this step).
   
4. On your phone, create your password for your new Employment Hero account.
5. Read, acknowledge and sign your contract.
   
6. Next you will be able to continue setting up your Employment Hero profile.

After you have created your Employment Hero account by setting up a password and signing your contract, you can continue onboarding. You will need to provide the following details:

• Personal and contact information
• Emergency contact information
• Bank details
• Tax file number
• Superannuation company, account name and member number.

Once you have added the above information into your new Employment Hero account, you have fully onboarded with Employment Hero. 

If you don't have your bank details handy, you can onboard without them, but you'll need to add some dummy data to be able to progress to the next step of the onboarding process. To see a step-by-step guide, please refer to FAQ: Can I onboard without my bank details?

You can onboard using EH Work, Employment Hero's super app. This will allow you to add your personal details, work eligibility, bank details, tax information and more, so your Employment Hero profile is ready to go when you start your new job. See this article for detailed info about onboarding with EH Work.