Question
What can I do in the pay runs tab?
Answer
The pay runs tab lists your created pay runs and lets you create new ones. To access it, select the Pay Run tab on your payroll dashboard.
By default, the dashboard shows the 12 most recent pay runs in descending month order. Incomplete pay runs are grouped at the top of the page, and include any that have not been finalised, are awaiting approval, or have been declined.
You can filter the pay run view by pay run status or by pay schedule.
Pay runs: filter by status.
- Unfinalised.
- Finalised.
- Incomplete actions or errors.
- Pending approval.
- Declined.
Pay schedules: filter by the pay schedules active within your business.
When filtering by pay run status or pay schedule, you can choose View all pay runs or View all pay schedules respectively.
When a pay run is created, icons displayed next to the pay run entry give you a snapshot of its status.
After the pay run has been finalised, the icons change colour to show the status of each separate function:
- Green: the submission, export, or publishing was successful.
- Red: a submission or publishing failed due to an incomplete action or error.
- Grey: the pay run is in an unpublished or unsubmitted state.
Hover over each icon to see the status of that function. You can also see an icon status guide by hovering over the information icon.
You may have partially published pay slips in your pay run view. This can be caused by an email bouncing. We advise checking the Mail Log to review and adjust any employee email address details accordingly.
This can also occur if the pay run includes an employee whose payroll notification settings are set to None or Manual.
Explore related content
- Manage pay run tasks within a finalised pay run: ensures the tasks required for a pay run can be completed.
- Export a pay run: walks you through the steps to export a pay run.