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Manage safety incidents

Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited
Available for the following HR plans: Standard, Premium, Platinum Available for the following user access levels: Employee, Manager, Admin

As a manager, it is important to have one central place where you can manage the safety reports your employees have submitted. These safety reports inform you of any serious workplace health and safety incidents that have occurred and provide you with insight into the effectiveness of your organisation's safety procedures.

The My Incidents feature allows you to view the incident details, such as where it occurred, if it were personnel or a third party involved in this incident, and if anyone applied first aid. This feature also allows you to edit, review, delete, and print safety incident reports. You can generate these reports yourself, or the employees you manage can create these reports on your behalf.

Important

Admins, owners, and employees listed as the Worksafe Authority can fully manage the My Incidents module, including reviewing incident reports.

Employees can view and delete reports if they:

  • Are the affected employee.
  • Are the manager (primary/secondary/indirect) of the affected employee.
  • Are the reporter (can only delete).

Managers and employees can view and edit reports if they have Custom Security Settings access to the Safety Incidents.

Only Admins, Owners, and Worksafe Authorities can review incident reports. Employees with Custom Security Settings cannot review or update reviews.

Helpful Hint

The Contact Number field will display the affected employee's mobile number if they have not supplied their home phone number.

Daily activities

Close an incident report
  1. Click the   Compliance menu.
  2. Click the My Incidents submenu.
  3. Click the Actions   button.
  4. Click the   Close button.
  5. Click the Close button.
    Close 1.jpg
Print an incident report

Helpful Hint

The print option is only available once you have reviewed the incident report.

  1. Click the   Compliance menu.
  2. Click the My Incidents submenu.
  3. Click the Actions   button.
  4. Click the   Print button.
    Incidents-4.png
Review an incident report
  1. Click the   Compliance menu.
  2. Click the My Incidents submenu.
  3. Click the Actions   button.
  4. Click the   Review button.
    Safety_1.jpg
  5. Complete the following fields:
    • Is this a serious incident that needs to be reported to the relevant authorities?
    • Short-term recurrence prevention.
    • Long-term recurrence prevention.

    Helpful Hint

    The platform will fill the notifier details in, using the data submitted from the incident report.

  6. Click the Submit button.
    Safety_2.jpg
View an incident report
  1. Click the   Compliance menu.
  2. Click the My Incidents submenu.
  3. Click the Actions   button.
  4. Click the   View button.
    Incidents-3.png

Data management

Edit an incident report
  1. Click the   Compliance menu.
  2. Click the My Incidents submenu.
  3. Click the Actions   button.
  4. Click the   Edit button.
    Incidents-6.png
  5. Make the required changes and click the Submit button.
    Safety_7.jpg
Update an incident review

Helpful Hint

This option is only available after you have initially reviewed the incident.

  1. Click the   Compliance menu.
  2. Click the My Incidents submenu.
  3. Click the Actions   button.
  4. Click the   Update Review button.
    Incidents-2.png
  5. Complete the following fields:
    • Is this a serious incident that needs to be reported to the relevant authorities?
    • Short-term recurrence prevention.
    • Long-term recurrence prevention.

    Helpful Hint

    The platform will fill the notifier details in, using the data submitted from the incident report.

  6. Click the Submit button.
    Safety_2.jpg

Data management

Download an incident report
  1. Click the   Compliance menu.
  2. Click the My Incidents submenu.
  3. Click the Actions   button.
  4. Click the   Download CSV button.
    Incidents-10.png

Removing data

Delete an incident report
  1. Click the   Compliance menu.
  2. Click the My Incidents submenu.
  3. Click the Actions   button.
  4. Click the   Delete button.
    Incidents-7.png
  5. Click the Delete button to confirm deletion. Screenshot of a popup asking do you want to delete this item to confirm deletion of your selected safety incident

Further information

Order of what happens when an incident report is submitted
  1. Kaimahi submits an incident. Once submitted, they can edit or delete it until it is closed by an admin/Safety admin.

  2. An admin/safety officer reviews the report and marks it as reviewed with any notes.

  3. At this point, they may like to close the report so that it cannot have any further changes made to it/be deleted. They will be shown a warning that once closed, it cannot be modified.

  4. The employee can tick the "Show closed reports" to view closed reports that they cannot edit or delete.

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