Available for the following plans: Plus, Unlimited HR, Engage, Elite, Unlimited HR+Payroll
Available for the following HR classic plans: Standard, Premium, Platinum
Available for the following User Access level: Admin
Question
How do I configure the employee happiness survey?
Answer
The Happiness Survey Settings feature allows you to customise when the platform sends out your happiness surveys, the frequency of the survey, and how long it remains visible to your employees. You can also see an example image of the survey your employees will receive.
- Click the Engagement menu in the left-hand navigation bar.
- Under Employee Engagement, click Happiness Surveys.
- Click the settings button (cog icon).
- Complete the following:
- Start Date.
- Survey Frequency.
- Survey Duration.
- Click the Save and Exit button. You can also click the Preview Survey button to see how the survey looks from an employee's perspective.
- To enable the survey, click the Enable button.
Further information
There are four frequency durations you can choose from. These are:
- Weekly: Survey will repeat every week from the initial survey date.
- Fortnightly: Survey will repeat every two weeks from the initial survey date.
- Monthly: Survey will repeat every four weeks from the initial survey date.
- Quarterly: Survey will repeat every thirteen weeks from the initial survey date.
For example, if you selected a monthly repeat and the initial survey date was the 15th of January 2020, the next survey will trigger four weeks later, on the 12th of February 2020 at 10am Australian Eastern Standard Time (AEST).
However, if you are re-activating the survey, it will trigger immediately. Employment Hero also bases the frequency and duration on calendar days, not business days.