How do I unlock a finalised pay run | Payroll FAQ

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Question

How do I unlock a finalised pay run?

Availability

Payroll Plan:   Standard   Premium

Answer

You can use the Unlock feature to unlock a finalised pay run so you can edit the pay run details.

Important

The payroll platform does not allow you to unlock a pay run if you have made automated super payments within that pay run.

Unlock a pay run
  1. Log into your Employment Hero Payroll platform.
  2. Click the   Pay Run menu.
  3. Click the pay run that needs unlocking.
    Leave_Balance_1.jpg
  4. Click on the Actions tab.
  5. Click the Pay Run Actions   button.
  6. Click the   Unlock button.
    Unlock_1.jpg
  7. Complete the Comment field.
  8. Click the Unlock button.
    Unlock_2.jpg

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