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Access and use my Organisation Chart

Available for the following HR plans: Premium, Platinum
Available for the following user access levels: Employee, Manager, Admin

An organisation chart helps your business understand reporting lines, manage team structures, and support workforce planning.

With Employment Hero's Organisation Chart feature, you can view and print team hierarchies, view detailed personnel files, and access SmartMatch recommendations for certain roles. This helps ensure employees, managers, and admins alike have clear visibility on individuals in the business and where they are placed in the organisational structure.

Important

This article shows you how to access and use the latest version of the Organisation Chart, rather than the legacy version. To learn how to access and use legacy versions of features, visit the 'Disable an open beta' section of this article.

Note that the legacy version of the Organisation Chart will no longer be available by the 31st of January 2025.

Manage data

View and print reporting line
  1. Click the   People menu then select Organisation Chart from the submenu.
  2. Now you are on the Organisation Chart page, click the Select Employee... search bar.
  3. On the drop-down menu, select the name of the staff member whose organisation chart you want to view and print.
    screenshot of Organisation Chart page, highlighting 'Select Employees...' search bar and an employee name on the search bar's drop-down menu
  4. The selected individual will now appear in a box on the Organisation Chart. Click the drop-down button at the bottom of their box. (This is how you view employees in their reporting line, if applicable.)
    screenshot of Organisation Chart, highlighting drop-down button under an employee's profile
  5. If you want to view more reporting lines, continue by clicking other drop-down buttons that should be visible on other entries in the chart.
  6. When you are satisfied with the reporting lines shown in the Organisation Chart, click the print ( ) button.
    screenshot of Organisation Chart page, highlighting Print button
View an employee's personnel file
  1. Click the   People menu.
  2. Click the Organisation Chart submenu.
  3. Click the Select Employee... search field then select the individual from the drop-down.
    screenshot of Organisation Chart page, highlighting 'Select Employees...' search bar and employee selection
  4. On the Organisation Chart, click the     button at the top of the individual's box.
    screenshot of Organisation Chart, highlighting personnel file button (folder icon)
  5. View the pop-up window that will now appear.
  6. Click the 'View personnel file' button.
    screenshot of Organisation Chart page, highlighting employee's file pop-up window and 'View personnel file' button
  7. View the personnel file that will now appear in your browser.
    screenshot of Employees page, showing an employee's personnel file page
View SmartMatch candidate recommendation
  1. Click the   People menu.
  2. Click the Organisation Chart submenu.
  3. Click the     button for the employee role you want to check. screenshot of Organisation Chart page, highlighting employee's file button (folder icon)
  4. On the employee file popup window, refer to the Recommended Talent section and scroll down. If there is talent to display, one or more individuals recommended by SmartMatch will appear here.

    Helpful Hint

    You can also get in touch with the individual(s) or learn more about them by clicking the Contact or View profile buttons.

    screenshot of Organisation Chart page, highlighting SmartMatch's candidate recommendation

Further information

Find and remove duplicate employees in the Organisation Chart

You will see duplicate employees in your Organisation Chart when there are duplicate employee records in your HR platform. To read further information on how to find and remove duplicate employees, refer to this article.

Change where an employee sits on the Organisation Chart

An employee's manager dictates their placement in the Organisation Chart. Assigning teams to an employee creates useful tags against an employee in the Organisation Chart but does not dictate where they will appear. To read further details on how to assign or change an employees manager, refer to this article.

Learn when a new user appears in your Organisation Chart

A new user will appear in your Organisation Chart on their start date, rather than when they activate their Employment Hero account.

Troubleshooting

Employee is not showing in the Organisation Chart
Currently, our organisation chart feature will only show employees when their start date is in the past. Therefore, it is worth checking that the employee's start date is in the past, rather than the future. To change an employee's start date, see this article.

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