Overview
As an organisation, you could run into integration errors when you attempt to sync data changes from the Employment Hero HR platform over to your chosen payroll platform. By having a central place you can view these errors from, and resolve them, will reduce your administrative time spent on payroll integration issues within your business.
The Payroll Integration Issues Dashboard summarises your organisation's errors broken down into three areas: employee file, leave requests and timesheets, and gives you the tools to re-sync a data source once you have resolved the applicable error. You can also use this feature to hide an error from your dashboard if needed and also view further details on each issue if you need to see more information on a specific error.
Getting started
Select the payroll platform you integrated with for the relevant instructions.
Availability
| HR Plan: | Free | Standard | Premium | Platinum |
| Payroll Plan: | Standard | Premium | ||
| User Access: | Employee | Manager | Admin |
This is the default access level per user and whether they have view, edit and delete access, excluding any changes made via our Custom Security feature.
- Click the Settings menu.
- Click the Payroll Integration Issues submenu.
- Click either the employee file, leave requests or timesheets tab.
- Click the Actions button.
- Click the Re-Sync button.
- Click the Ok button.
- Click the Settings menu.
- Click the Payroll Integration Issues submenu.
- Click either the employee file, leave requests or timesheets tab.
- Select the errors that need re-syncing.
- Click the Re-Sync button.
- Click the Ok button.
Availability
| HR Plan: | Free | Standard | Premium | Platinum |
| User Access: | Employee | Manager | Admin |
This is the default access level per user and whether they have view, edit and delete access, excluding any changes made via our Custom Security feature.
- Click the Settings menu.
- Click the Payroll Integration Issues submenu.
- Click either the employee file, leave requests or timesheets tab.
- Click the Actions button.
- Click the Re-Sync button.
- Click the Ok button.
- Click the Settings menu.
- Click the Payroll Integration Issues submenu.
- Click either the employee file, leave requests or timesheets tab.
- Select the errors that need re-syncing.
- Click the Re-Sync button.
- Click the Ok button.
Availability
| HR Plan: | Free | Standard | Premium | Platinum |
| User Access: | Employee | Manager | Admin |
This is the default access level per user and whether they have view, edit and delete access, excluding any changes made via our Custom Security feature.
- Click the Settings menu.
- Click the Payroll Integration Issues submenu.
- Click either the employee file, leave requests or timesheets tab.
- Click the Actions button.
- Click the Re-Sync button.
- Click the Ok button.
- Click the Settings menu.
- Click the Payroll Integration Issues submenu.
- Click either the employee file, leave requests or timesheets tab.
- Select the errors that need re-syncing.
- Click the Re-Sync button.
- Click the Ok button.
Availability
| HR Plan: | Free | Standard | Premium | Platinum |
| User Access: | Employee | Manager | Admin |
This is the default access level per user and whether they have view, edit and delete access, excluding any changes made via our Custom Security feature.
- Click the Settings menu.
- Click the Payroll Integration Issues submenu.
- Click either the employee file, leave requests or timesheets tab.
- Click the Actions button.
- Click the Re-Sync button.
- Click the Ok button.
- Click the Settings menu.
- Click the Payroll Integration Issues submenu.
- Click either the employee file, leave requests or timesheets tab.
- Select the errors that need re-syncing.
- Click the Re-Sync button.
- Click the Ok button.
Availability
| HR Plan: | Free | Standard | Premium | Platinum |
| User Access: | Employee | Manager | Admin |
This is the default access level per user and whether they have view, edit and delete access, excluding any changes made via our Custom Security feature.
- Click the Settings menu.
- Click the Payroll Integration Issues submenu.
- Click either the employee file, leave requests or timesheets tab.
- Click the Actions button.
- Click the Re-Sync button.
- Click the Ok button.
- Click the Settings menu.
- Click the Payroll Integration Issues submenu.
- Click either the employee file, leave requests or timesheets tab.
- Select the errors that need re-syncing.
- Click the Re-Sync button.
- Click the Ok button.
Maintain
Select which payroll platform you integrated with for the relevant instructions.
Availability
| HR Plan: | Free | Standard | Premium | Platinum |
| Payroll Plan: | Standard | Premium | ||
| User Access: | Employee | Manager | Admin |
This is the default access level per user and whether they have view, edit and delete access, excluding any changes made via our Custom Security feature.
- Click the Settings menu.
- Click the Payroll Integration Issues submenu.
- Click either the employee file, leave requests or timesheets tab.
- Click the Actions button.
- Click the View Details button.
- Click the Settings menu.
- Click the Payroll Integration Issues submenu.
- Click either the leave requests or timesheets tab.
- Click the Actions button.
- Click the Hide from Dashboard button.
- Click the Ok button.
- Click the Settings menu.
- Click the Payroll Integration Issues submenu.
- Click either the leave requests or timesheets tab.
- Select the errors that need hiding.
- Click the Hide from Dashboard button.
- Click the Ok button.
Availability
| HR Plan: | Free | Standard | Premium | Platinum |
| User Access: | Employee | Manager | Admin |
This is the default access level per user and whether they have view, edit and delete access, excluding any changes made via our Custom Security feature.
- Click the Settings menu.
- Click the Payroll Integration Issues submenu.
- Click either the employee file, leave requests or timesheets tab.
- Click the Actions button.
- Click the View Details button.
- Click the Settings menu.
- Click the Payroll Integration Issues submenu.
- Click either the leave requests or timesheets tab.
- Click the Actions button.
- Click the Hide from Dashboard button.
- Click the Ok button.
- Click the Settings menu.
- Click the Payroll Integration Issues submenu.
- Click either the leave requests or timesheets tab.
- Select the errors that need hiding.
- Click the Hide from Dashboard button.
- Click the Ok button.
Availability
| HR Plan: | Free | Standard | Premium | Platinum |
| User Access: | Employee | Manager | Admin |
This is the default access level per user and whether they have view, edit and delete access, excluding any changes made via our Custom Security feature.
- Click the Settings menu.
- Click the Payroll Integration Issues submenu.
- Click either the employee file, leave requests or timesheets tab.
- Click the Actions button.
- Click the View Details button.
- Click the Settings menu.
- Click the Payroll Integration Issues submenu.
- Click either the leave requests or timesheets tab.
- Click the Actions button.
- Click the Hide from Dashboard button.
- Click the Ok button.
- Click the Settings menu.
- Click the Payroll Integration Issues submenu.
- Click either the leave requests or timesheets tab.
- Select the errors that need hiding.
- Click the Hide from Dashboard button.
- Click the Ok button.
Availability
| HR Plan: | Free | Standard | Premium | Platinum |
| User Access: | Employee | Manager | Admin |
This is the default access level per user and whether they have view, edit and delete access, excluding any changes made via our Custom Security feature.
- Click the Settings menu.
- Click the Payroll Integration Issues submenu.
- Click either the employee file, leave requests or timesheets tab.
- Click the Actions button.
- Click the View Details button.
- Click the Settings menu.
- Click the Payroll Integration Issues submenu.
- Click either the leave requests or timesheets tab.
- Click the Actions button.
- Click the Hide from Dashboard button.
- Click the Ok button.
- Click the Settings menu.
- Click the Payroll Integration Issues submenu.
- Click either the leave requests or timesheets tab.
- Select the errors that need hiding.
- Click the Hide from Dashboard button.
- Click the Ok button.
Availability
| HR Plan: | Free | Standard | Premium | Platinum |
| User Access: | Employee | Manager | Admin |
This is the default access level per user and whether they have view, edit and delete access, excluding any changes made via our Custom Security feature.
- Click the Settings menu.
- Click the Payroll Integration Issues submenu.
- Click either the employee file, leave requests or timesheets tab.
- Click the Actions button.
- Click the View Details button.
- Click the Settings menu.
- Click the Payroll Integration Issues submenu.
- Click either the leave requests or timesheets tab.
- Click the Actions button.
- Click the Hide from Dashboard button.
- Click the Ok button.
- Click the Settings menu.
- Click the Payroll Integration Issues submenu.
- Click either the leave requests or timesheets tab.
- Select the errors that need hiding.
- Click the Hide from Dashboard button.
- Click the Ok button.
Author recommended
So you have now resolved your payroll integrations and you are now wondering what next can I do. There are two recommendations I would make on this front and they are:
- HR Platform: Expense Categories This feature allows you to create a new expense category, edit the information if it changes, and delete a record if it is no longer relevant.
- HR Platform: Employee Allowances This feature allows you to create a new benefit category, edit the information if it changes, and delete the record if it is no longer relevant.
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