Error
| Type. | Feature. | Error Name. |
|---|---|---|
| Super error. |
Super Batch Payment. |
Missing super fund details. |
Explanation
This means that the employee does not have an assigned Superannuation fund. The employee needs to have an assigned fund to process a super-batch payment.
Solution
As the data between Employment Hero and Payroll classic is one-directional, i.e. the data only flows from Employment Hero to Payroll classic, you will need to add the employees super fund via Employment Hero. To read further details on how to update the employees' super fund via Employment Hero, you can refer to this article. Once you have added an employee to your super fund, you can update your super-batch payment data by using the Refresh Data feature.
Explore related content
- How do I view the back-end super batch data on Payroll classic? Learn more on how to view your organisation's back-end super-batch data via the Payroll classic platform.
- Access payslips via the super-batch payment page on Payroll classic Learn more about how to access and view payslips via the super-batch payment page.