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'This employee has payments to super funds that have since been deleted' error message on Payroll classic

Error

Type. Feature. Error Name.
Super error.

Super Batch Payment.

This employee has payments to funds that have since been deleted.

Explanation 

When creating a new super-batch payment, if the employees' super fund does not match the fund currently allocated on their employee file, then the platform will display this error. When the platform encounters this error, it will not process your super-batch payment for the affected employees and will delay processing this payment.

Solution

You can update the employees' details so they have a valid super fund selected from within the super-batch payment creation page.

Resolving this error
  1. Click the Click to View button.
    Showing the Super Payments page with the View button highlighted
  2. Click the Allocate button.
    Showing the Allocate button highlighted

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