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Offboard a Global Teams employee FAQ

Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited
Available for the following HR plans: Free, Standard, Premium, Platinum
Available for the following user access level: Admin    

Question

How do I offboard a Global Teams employee?

Answer

Employee resignations are normally a very straightforward process. However, employee terminations and redundancies can be complex. So we strongly encourage you to contact the Employment Hero team as early as possible before discussing these issues with your employee. It will allow our team to make sure the correct process is followed according to local regulations.

Offboard a Global Teams employee due to resignation
  1. Click the   People menu.
  2. Click the Employees List submenu.
  3. Click the Action   button.
  4. Click the   Off-Board Employee button.
    Offboard_1.jpg
  5. In the Reason for Offboarding drop-down, select the Resignation option. 
  6. Fill in the required information including:
    • Reason for resignation.
    • The date that the employee notified you of their resignation.
    • The date of the employee’s the last working day.
  7. Upload a resignation letter and make sure that the resignation letter is: 
    • Written and signed by the employee.
    • Addressed to Employment Hero.
    • Clearly states the employee has chosen to resign.
    • Clearly states the date notice was given and the last working day.
  8. Review the annual leave balance the employee is expected to have on their last working day and confirm that this is correct. If you find this is incorrect, make sure that all annual leave taken by the employee is recorded in the platform before submitting the resignation. 
  9. If the employee is leaving before the end of their notice period, indicate if payment in lieu of notice is required.
  10. Read and acknowledge the disclaimer indicating that all provided information is true and correct and that the employee has resigned voluntarily. 
  11. Click Submit on the employee resignation form. Our team will then review the information and respond directly if any additional information or action is required.

    Helpful Hint

    Once submitted, our team of Global Teams experts will review your request against local regulations and reach out to you with the next steps. Employee resignations are normally a very straightforward process. However, employee terminations and redundancies can be complex. So we strongly encourage you to contact the Employment Hero team as early as possible before discussing these issues with your employee. It will allow our team to make sure the correct process is followed according to local regulations.

Offboard a Global Teams employee due to termination, redundancy or other reasons

Global Teams employees are employed via Employment Hero. Therefore, unless the employee is resigning, you can not directly offboard an employee and must instead contact the Employment Hero team to begin this process.

The offboarding process can be complex and is reliant on local regulations based on where your employee is located. Also, employee terminations and redundancies are complex and are dependent on the location regulations of your employees.

Therefore, we strongly encourage you to contact the Employment Hero team as early as possible before discussing these issues with your Global Teams employees. It will allow our Global Teams experts to make sure the correct process is followed according to local regulations.

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