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Decline an expense claim as a HeroForce manager FAQ

Question

As a manager of a HeroForce employee, how do I decline their expense claims in-platform?

Answer

As a manager of a HeroForce employee, you will be notified via email when the employee submits an expense claim. At this time, you will then be able to log into the platform to review the claim and take the appropriate action.

Declining an employee's expense: Individually
  1. Click the   Pay menu.
  2. Click the Management submenu.
  3. Click the Actions button.
  4. Click the Decline button.
    Expense_11.jpg
  5. Enter the reason for declining the expense.
  6. Click the Decline Expense button.
    Expense_15.jpg
Declining an employee's expense: In bulk
  1. Click the   Pay menu.
  2. Click the Management submenu.
  3. Select the expenses that need declining.
  4. Click the Actions button.
  5. Click the Decline Selected button.
    Expense_14.jpg
  6. Enter the reason for declining the expenses.
  7. Click the Decline Expense button.
    Expense_15.jpg

Explore related content

  • Approve an expense FAQ This article walks you through what you need to do to approve an expense claim from a HeroForce employee.
  • Ask for updates to an expense FAQ This article walks you through what you need to do if you need additional information about an expense claim before you feel comfortable approving it.
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