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Health Professionals and Support Services Award 2020 (MA000027)

This article provides guidelines about when to use the different work types and tags that are included as part of the pre-built Health Professionals and Support Services Award 2010 package. For further information about the Health Professionals and Support Services Award 2010, refer to: Health Professionals and Support Services Award.

Key updates

  Select the current financial year tab to see award updates for the 2024/25 financial year, while all previous updates before this time you can find in the historical financial years tab.

Current financial year Historical financial years
July 2024

1st

We have updated the award to reflect the Fair Work Commission's National Minimum Wage increase detailed in the Annual Wage Review 2023-24 decision and also includes updates to expense-related allowances. You can find more information on the Determinations here and here.

These changes come into effect from the first full pay period on or after the 1st July 2024. Please install these updates after you have finalised your last pay run before the first full pay period beginning on or after the 1st July 2024.

We have also updated the Casual pay condition rule set to incorporate a rule for Paid Family Domestic Violence Leave and removed the Convert to Casual rule.

Coverage

The following list is an example of typical health professional roles which fall under this award:

A - F
  • Acupuncturist
  • Aromatherapist
  • Art Therapist
  • Audiologist
  • Biomedical Engineer
  • Biomedical Technologist
  • Cardiac Technologist
  • Child Psychotherapist
  • Chiropractor
  • Client Advisor/Rehabilitation Consultant
  • Clinical Perfusionist
  • Community Development Worker
  • Counsellor
  • Dental Therapist
  • Dietitian
  • Diversional Therapist
  • Exercise Physiologist
G - L
  • Genetics Counsellor
  • Health Information Manager
  • Homeopathist
M - R
  • Masseur, Remedial
  • Medical Imaging Technologist (MIT), including:
    • Medical Radiographer
    • Ultrasonographer
    • Magnetic Resonance Imaging Technologist
    • Nuclear Medicine Technologist
    • Radiation Therapist
  • Medical Laboratory Technician
  • Medical Librarian
  • Medical Photographer/Illustrator
  • Medical Record Administrator
  • Medical Scientist
  • Medical Technician/Renal Dialysis Technician
  • Musculoskeletal Therapist
  • Music Therapist
  • Myotherapist
  • Naturopathist
  • Nuclear Medicine Technologist (NMT)
  • Occupational Therapist
  • Orthoptist
  • Osteopath
  • Pastoral Carer
  • Pharmacist
  • Physiotherapist
  • Play Therapist
  • Podiatrist
  • Prosthetist/Orthotist
  • Psychologist
  • Radiation Therapy Technologist (RTT)
  • Recreation Therapist
  • Reflexologist
  • Research Technologist
S - Z
  • Social Worker
  • Sonographer
  • Speech Pathologist
  • Welfare Worker
  • Youth Worker

Installing the pre-built award package

For details on how to install and configure this pre-built award template, please review the detailed help article here.

While every effort is made to provide a high-quality service, YourPayroll does not accept responsibility for, guarantee, or warrant the accuracy, completeness, or up-to-date nature of the service. Before relying on the information, users should carefully evaluate its accuracy, currency, completeness and relevance for their purposes, and should obtain any appropriate professional advice relevant to their particular circumstances.

Special notes

  • The base rate for the following classification levels may not match the rate indicated on the pay guide due to a rounding issue with the system's calculation of casual loading. Please review and make manual adjustments where required.
    • Casual - Health professional employee level 2 - pay point 2
    • Casual - Health professional employee level 4 - pay point 4

Work types

The below lists and explains the work types an employee can select on their timesheet.

A - F
Annual Leave taken. Choose this work type when annual leave was taken.
Community Service Leave taken. Choose this work type when community service leave was taken.
Compassionate Leave taken.

Choose this work type when a roster day off was taken.

G - L
Heated artificially between 40 and 46 degrees. Use this work type where the employer has determined that the employee has had to work in temperatures of between 40 and 46 degrees celcius by artificial means. Note to be paid a heat allowance, the employee must have a tag selected named 'Employed by business prior to 8 August 1991'.
Heated artificially over 46 degrees. Use this work type where the employer has determined that the employee has had to work in temperatures of over 46 degrees celcius by artificial means. Note to be paid a heat allowance, the employee must have a tag selected named 'Employed by business prior to 8 August 1991'.
Hours worked. Use this work type to represent ordinary hours, unless another work type is more specific.
Kilometres travelled. Use this work type when the employee is required and authorised to use their own motor vehicle for work purposes. 1 unit recorded is equivalent to 1 kilometre.
Leave without pay. Choose this work type when the employee has taken leave without pay.
Long Service Leave taken. Choose this work type when long service leave was taken.
M - R
Nauseous work. Choose this work type if the employee is engaged in handling linen of a nauseous nature other than linen sealed in airtight containers and/or for work which is of an unusually dirty or offensive nature.
No Meal Break. Use this work type where an employee elects to forgo a meal break when working not more than six (6) hours.
On-call. Choose this work type when the employee is required to be on-call for a 24 hour period.
Performs interpreting duties. Choose this work type if the employee is not a full-time interpreter and has performed interpretation duties. Note that the allowance will be paid once per occasion so the employee will need to input a new timesheet entry for each occasion that interpretation duties are performed.
Personal/Carer's Leave taken. Choose this work type when personal or carer’s leave is taken.
Public holiday not worked. Choose this work type when the day is a public holiday but the employee has a day off (permanent employees only).
Recall to work overtime. Use this work type where an employee is recalled to work overtime after leaving the employer’s premises.
RDO Leave taken. Choose this work type when a roster day off is taken.
S - Z
TIL Leave taken Choose this work type when time in lieu leave is taken.

Tags

The following tags are available for application to employees under the Health Professionals and Support Services Award 2010.

A - F
Cleaner in private medical practice. Choose this tag if the employee is primarily engaged to perform cleaning duties in a private medical practice.
Employed by business prior to 8 August 1991. Choose this tag if the employee was employed by the employer prior to 8 August 1991. This tag works in conjunction with the work types dealing with hot conditions.
G - L
Laundry allowance. Apply this tag if the employees are required to launder their own uniform.
M - R
Provides own tools. Choose this tag where the employee is a chef or cook and is required to provide their own tools.
S - Z
Shiftworker. Choose this tag if the employee is regularly rostered to work their hours outside the ordinary hours of work of a day worker. Shiftwork penalties will apply in these cases.
TIL. Choose this tag if the employee has agreed to receive time in lieu instead of overtime.
Uniform allowance. Choose this tag if the employees need to purchase their own uniforms rather than being supplied free of cost by the employer.
Works at a 5.5 day medical imaging practice. Choose this tag if the employee works for a medical imaging practice which trades for 5 and a half days. This will affect the span of hours which forms part of the employees ordinary hours.
Works at a 7 day medical imaging practice. Choose this tag if the employee works for a medical imaging practice which trades for 7 days. This will affect the span of hours which forms part of the employees ordinary hours.
Works at a dental practice. Choose this tag if the employee works for a dental practice. This will affect the span of hours which forms part of the employees ordinary hours.
Works at a pathology practice. Choose this tag if the employee works for a pathology practice. This will affect the span of hours which forms part of the employees ordinary hours.
Works at a physiotherapy practice. Choose this tag if the employee works for a physiotherapy practice. This will affect the span of hours which forms part of the employees ordinary hours.
Works at private medical practice. Choose this tag if the employee works for a private medical practice. This will affect the span of hours which forms part of the employees ordinary hours.

Further information

Time in Lieu Explanation

Time off instead of payment for overtime leave accrues at the same rate as the number of overtime hours worked. For example, an employee who worked two overtime hours has an entitlement to two hours’ time off. If you do take time off for overtime and the time off you intend, pay it out, you must pay at the overtime rate applicable to the overtime when worked

It also applies when you terminate an employee and you have to pay out the time. To pay it out correctly, you will need to record the overtime rate manually while you are processing the time in lieu accrual. We suggest that you record the overtime details in the Notes section of the leave accrual line in the pay run.

If you are required to pay out the time off for overtime either before termination or during termination, you can run a Pay Run Audit Report. It will show the pay runs for the employee where they accrued Time in Lieu, enabling you to determine the applicable rates. Next, you can run an Employee Payment History Report to determine if they took any of the time off for overtime. You can then determine the correct balance based on the number of hours by taking the equivalent to the overtime payment that you made.

Example: an employee who worked two (2) overtime hours at what would have been the rate of time and a half, is then entitled to three (3) hours of time off leave to be accrued. In our above example (the first accrual line of the screen shot) you would take 0.5 hours x 1.5 = 0.75 hours. Therefore, you will need to adjust the time-in-lieu balance by adding a further 0.25 hours (0.75 hours – 0.5 hours = 0.25 hours).

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