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Microsoft 365 software provisioning on the HR platform

Available for the following HR plan: Platinum
Available for the following User Access level: Admin    

Software provisioning allows you to streamline the account creation process for employees and administrators. You can use software provisioning with Microsoft 365 to easily manage your employees' accounts in the Employment Hero Platform. The feature is ‌currently in a trial period. Further details regarding the full release will be announced soon. You will need ‌Microsoft 365 Business Plan or above to use software provisioning with the Employment Hero Platform.

Getting started

Connect Microsoft 365 to Employment Hero
  1. Log into the Employment Hero platform.
  2. Click the Settings menu.
  3. Click the Add-ons sub-menu.
  4. Click the Sign in with Microsoft button.
  5. Log in using your Microsoft credentials.
  6. Click the Accept button.
    Con 1.jpg
Create an account for an employee
  1. Log into the Employment Hero platform.
  2. Select the People menu.
  3. Select the Employee List sub-menu.
  4. Select the employee that you would like to view.
  5. In the Employee Records section, select the Account Provisioning option.
  6. Click the Three Dots button.
  7. Click the Create Account button.
    Go 2.jpg
  8. Complete the following fields:
    • Assign username.
    • Send immediatly.
    • Date.
    • Time.
    • Update employees company email to email above.
  9. Click the Create button. You will receive confirmation that the account has been created, and that an email has been sent to the employee.
    Go 3.jpg
  10. You can also see your list of employees via your Microsoft 365 Admin Centre.
    09ms365provisioning.jpg

Daily activities

Link to an existing account
  1. Log into the Employment Hero platform.
  2. Select the  People menu.
  3. Select the Employee List sub-menu.
  4. In the Employee Records section, select the Account Provisioning option.
  5. Click the Three Dots button.
  6. Click the Link Existing Account button.
    Go 4.jpg
Unlink an account
  1. Log into the Employment Hero platform.
  2. Select the  People menu.
  3. Select the Employee List sub-menu.
  4. In the Employee Records section, select the Account Provisioning option.
  5. Click the Three Dots button.
  6. Click the Unlink Existing Account button
    Un 1.jpg
Resend a Notification
  1. Log into the Employment Hero platform.
  2. Select the  People menu.
  3. Select the Employee List sub-menu.
  4. In the Employee Records section, select the Account Provisioning option.
  5. Click the Three Dots button.
  6. Click the Resend button
    Resend 1.jpg

Remove data

Suspend access for employees
  1. Log into the Employment Hero platform.
  2. Select the  People menu.
  3. Select the Employee List sub-menu.
  4. In the Employee Records section, select the Account Provisioning option.
  5. Click the Three Dots button.
  6. Click the Deactivate Account button
    De 1.jpg
  7. The employee's status in your Microsoft 365 Admin Centre will also state that their sign-in is blocked.
    13ms365provisioning.jpg
Disconnect your Microsoft 365 account

Helpful Hint

The account of any employee added through the software provisioning tab will not be deactivated when you disconnect your Microsoft 365 account. You will need to remove that account manually.

  1. Log into the Employment Hero Platform.
  2. Select the  Settings menu.
  3. Select the Add-ons sub-menu.
  4. Click the Actions button.
  5. Click the Disconnect button.
    Dis 1.jpg

Further Information

What are the three statuses that can apply to an account?

There are three statuses that can apply to an account:

  • No access: Employee has no known access to the connected application.
  • Active: Employee currently has an active account with the connected application.
  • Deactivated: Employee has an account with the connected application, but it is currently deactivated/inactive/suspended.
Can manager data from Employment Hero (EH) be synced to Microsoft 365?

No, we currently cannot sync manager data from EH to Microsoft 365 when creating or linking an account in Microsoft 365.

What data can be captured when a Microsoft 365 account is connected to an employee in Employment Hero?

When a Microsoft 365 account is connected to an employee in Employment Hero (EH), the following data is captured:

Microsoft 365 Data. Employment Hero (EH) Data.
Display Name.

Full Name.

First Name.

First Name.

Last Name.

Last Name.

Job Title.

Current Job Title.

Department.

Team.

Sign-in method - Email.

Personal email.

Don't have access to this feature? Contact our friendly sales team here if you’d like to upgrade your account to gain access to Microsoft 365 provisioning with Employment Hero today.

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