How do I use the employee scorecard feature? via the HR platform

Employee scorecards are a collection of data points that can give you valuable insights about employees. You can use the data in the scorecard overview to understand how your employees are performing and how engaged they are. You can also make more informed decisions that create better outcomes, such as improved retention.


The employee scorecard is a trial feature, it cannot be turned off and access cannot be changed. We are gathering information and will make improvements as we learn what works.


HR Plan:   Free   Standard   Premium   Platinum
  User Access:   Employee         Managers         Admin      

  This is the default access level per user and whether they have  view,  edit and  delete access, excluding any changes made via our Custom Security feature.

Getting started

Viewing an employee's scorecard


Employee scorecards are only visible to admins, owners and direct managers. However, managers will not see the Salary Benchmark indicator unless they have been given View access to Pay details within Custom Security Settings. Learn more about Custom Security Settings in this article.
  1. Log into the Employment Hero platform.
  2. Click the People menu, then click Employee List.
  3. Click on the name of the employee you want to view.
  4. That employee's scorecard will appear at the top of their profile.

Screenshot of employee overview page with employee scorecard highlighted

Understanding the employee scorecard

Employee Overview

Salary Benchmark Range:

The salary bar shows where employees' salaries fall within their field, not just within your company. Using this data, you can determine how well-paid the employee is. Our salary benchmark data comes from Employment Hero's large collection of similar job titles and takes into account seniority, tenure, industry and residential state. A salary range will not be provided if there is no matching job title in our benchmarking data. For more information on salary benchmarking, see this article.


Managers will not see an employee's actual salary within the graph. They will only see how the employee's salary compares to the employee's industry.



Employees are given an absenteeism score, that can be compared to your organisation's overall absenteeism score.

The score is calculated using the Bradford formula and only looks at Leave Categories with 'personal, 'sick', 'medical', or 'MC' in the title. If an absenteeism score has not been calculated, you can change your Leave Category titles to include one of the words above.

 Here's how absenteeism is calculated:

S x S x D = B

  • S stands for spells, which are the number of occasions an employee was absent within a 52-week period
  • D is the total number of days of absence within that same period
  • B stands for the resulting Bradford Factor score, which we call absenteeism


The absenteeism scorecard should be used as a reference point alongside the wider context of an employee's leave needs and reasoning.


Engagement Score:

This shows how many shoutouts and recognitions the employee has received in the last 30 days. It indicates an employee's engagement by benchmarking their recognition against your company's average.


Happiness Score: 

This feature is yet to be released.

Performance and potential

How to rate an employee's performance:

  1. Click on one of the stars under "How would you rate the performance of this employee?".
  2. The scale runs between 1-3 stars.

Screenshot of an employee overview with the performance ranking stars highlighted


The ratings you give for performance and potential will be used in your company's 9-Box Talent Grid. You can learn more about the 9-Box Talent Grid in this article.

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