SmartMatch connects you with relevant candidates for the roles you need. It can help you do the following:

• Discover a candidate match for a job opening you are currently hiring for.
• Quickly find someone fit for another role you may need.
• Find a match for an existing role in your organisation.
• Backfill a position for an employee who has left or will be leaving.

SmartMatch will use your organisation's data (the roles you need and the locations set for them) to find the best candidate matches for you. In turn, ‌candidates will use the Swag app to create a profile that contains their skills, location, job experience, education, and interest.

Using all this information, the feature will find the talent best fit for your organisation.

SmartMatch lets you view the profiles of the candidate matches. Then, you can contact, save, or hire them, or even mark them as not suitable for the role you need.

To learn more, please refer to this article: SmartMatch questions answered via the HR platform.

You can see the SmartMatch button in the upper right corner, near the notifications bell and your name. You can see this button wherever you are on the platform.

Clicking the SmartMatch button will take you to the SmartMatch screen.

There is also another way to access SmartMatch. Just follow these steps:

1. Click the Recruitment menu (magnifying glass icon) on the purple sidebar.
2. When the panel slides out, click SmartMatch.

No. Your employees only see jobs available within your organisation through the Swag app. We exclude recommending all active employees on the Employment Hero platform to any organisation.

We rely on ‌account emails to track users that should not be recommended for external roles. We also encourage you to make sure employees have their personal email addresses on the employee file, so those can be excluded from SmartMatch results as well.

To learn how to include this information in the employee file, please refer to the Editing Data section in this article: How do I manage employee personal details and change account emails via the HR platform?

The SmartMatch Dashboard acts as a landing page. It will show you an overview of these three sections:

1. Top roles in your organisation - Here, you can see the candidate matches for active jobs in your organisation. To see talent matches for a role, you can click the View matches button beside the job you need.
2. Talent Search - This section shows you an overview of your SmartMatch searches. These are roles you made a dedicated SmartMatch search for. Clicking the See all button will take you to the Saved Searches tab.
3. Candidates who want to work for you - In this bottom part, you will see some candidates who have expressed interest in their preferred roles matching your company. Clicking the See all button will take you to the Interested Candidates tab.

To learn more, please refer to this article: How do I manage SmartMatch candidates on the SmartMatch dashboard via the HR platform?

The Saved Candidates tab shows you a list of all the candidates you have saved. They will all appear here, whether you saved them from the SmartMatch Dashboard, on an active job listing, or in the employee file.

On this screen, you can perform the following actions:

1. View each candidate's profile.
2. Search for a specific candidate.
3. Filter talents by job title or who in your organisation saved them.
4. Sort candidates by name or experience.
5. Connect with a candidate.
6. Shortlist candidates to existing jobs (individually or in bulk).
7. Add candidates to your talent pool (individually or in bulk).
8. Delete candidates (individually or in bulk).

To learn more, please refer to this article: How do I manage my saved SmartMatch candidates via the HR platform?

What are saved searches or SmartMatch roles? These are searches you can make specifically using SmartMatch, hence why they are also called "SmartMatch searches." You can use this for roles that you want to hire for but do not exist in your organisation or you have not created a job opening for.

In the Saved Searches tab, you can create a SmartMart search by simply filling out ten fields. Just ten fields about the job title, industry, location, and employment details - and you are all set:

1. Job Title.
2. Industry Standard Job Title - What the job is commonly called.
3. Industry (Optional).
4. Workplace type - Remote, Hybrid, or On-Site.
5. Country.
6. City.
7. Radius - How far the candidate can be from the city you entered.
8. Job Type (Optional) - Permanent, Contract, or Casual/Temporary.
9. Employee Working Hours (Optional) - Full-time or Part-time.
10. Experience (Optional) - Entry Level, Internship, Associate, Mid-Level Senior, Director, or Executive.

Six fields are required, while four are optional. "Optional" means you do not have to fill out the field to create the SmartMatch search.

To learn more, please refer to this article: How do I use SmartMatch to look for talent for a new role via the HR platform?

Candidates can express interest in their preferred roles using Swag Jobs. Talents who express interest in jobs matching your organisation, they will appear in the Interested Candidates tab.

On this screen, you will see the following information about the candidates who want to work for your company:

1. Name.
2. Job Title.
3. Distance.
4. Location.
5. EOI Date - Expression of interest date.
6. Relevant Experience.
7. Recently Active.

For ease of viewing, you can filter candidates by job title, location, relevant experience, recently active, or EOI date.

You can click on the name of the candidate you need. This will produce a slide-out panel where you can view their profile, save them, contact them, or even mark them as not suitable for the role.

To learn more, please refer to this article: How do I manage SmartMatch candidates interested in my organisation via the HR platform?

Location is one of the primary factors that drive SmartMatch results. So, we have made it easy for you to change the location for each role you need.

The Update location button is on the slide-out panel that appears when you click the Talent Recommendations button (the small circles containing candidate initials) in the following places:

• Personnel file.
• SmartMatch landing page.
• Active job listing.

When you click the Update Location button, you can choose between Onsite/Hybrid or Remote for the 'Workplace Type' field.

1. If you choose Onsite/Hybrid option, you can select the country and location.
   
2. If you choose the Remote option, you need to pick an answer for the 'Where can Candidates be Based' field:
   
   • Anywhere - Employees can be based anywhere in the world.
   • Timezone - Employees can be based anywhere within a time zone window.
     
     • Choose the required timezone.
   • Country - Employees must be based within a specific country.
     • Choose the required candidate country.
   

• How do I use SmartMatch to create a new job opening and find candidates for it?
• How do I use SmartMatch to backfill a vacated role?
• How do I manage my saved SmartMatch candidates?
• How do I manage SmartMatch candidates on the SmartMatch dashboard?
• How do I manage SmartMatch candidates on active job listings?
• How do I manage SmartMatch candidates in the employee file?
• How do I manage SmartMatch candidates interested in my organisation?
• Frequently asked questions about SmartMatch