Pippa Caole
Articles
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Super Payments section - HeroClear Contribution Alerts enhancement
Available for the following payroll classic plans: Standard, PremiumAvailable for the following user access level: AdminContribution AlertsThe Contribution Alerts section now appears at the top of ...
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Unified timesheet settings guide
We have introduced a unified UI experience for our timesheet settings. This mission control for timesheet settings allows you to control and configure every core component of your timesheet setting...
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How to set up stapled super fund lookup in Employment Hero for employee onboarding
Available for the following EmploymentOS plans: Plus, Unlimited, Essentials, Engage, Elite, HR + Managed PayrollAvailable for the following HR Classic plans: PlatinumAvailable for the following use...
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Public holidays and the otherwise working day test on Employment Hero Payroll
Available for the following plans: Plus, Unlimited HR, Elite, Unlimited HR+PayrollAvailable for the following HR plan: PlatinumAvailable for the following user access levels: Employee , Manager ...
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Educational Services (Post-Secondary Education) Award [MA000075] - Uplifted Hours Logic for Academic Teachers and Teachers or Tutor/Instructors | Payroll FAQ
MA000075 Uplifted Hours — Payroll FAQ /* Accordion Styles (Borders Restored via solid style rule) */ .accordion__item { border: 1px solid #dde3ec; border-radius: 6px; margin-bottom...
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How to Complete ATO Access Manager for Super Stapling
Available for the following plans: Employment Lite, Employment Plus, Employment UnlimitedAvailable for the following HR plans: Standard, Premium, PlatinumAvailable for the following user access lev...
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Why the PRT Base Rate Differs from the Award Pay Guide (All-Purpose Allowances)
ImportantThe rates, tags, and formulas below represent the structural logic of the Pay Conditions Engine. Always refer to the Fair Work Ombudsman (FWO) for exact, current dollar values.When compari...
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Nursery Award 2020 [MA000033]
This article provides guidelines about when to use the different work types and tags that are included as part of the pre-built Nursery Award 2020 [MA000033] package. For further information about ...
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Resolve common HeroClear error codes
When you submit a superannuation batch through HeroClear, Employment Hero's super clearing house, the super funds and the ATO's SuperStream network may return a response code for each contribution....
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Week 23, 2026 Release notes
AIAdded AI-generated insights above standard reports, helping HR teams quickly identify trends, risks, and recommended actions without manually analysing raw data. (Released: 29 May 2026, HR Admins...