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Managing 2-Factor Authentication (2FA) Reports

Updated

Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited
Available for the following HR Plan: Standard, Premium, Platinum
Available for the following User Access levels: Admin

In the Canadian Employment Operating System (EOS), security is a top priority. Two-Factor Authentication (2FA) is an essential layer of protection that ensures your sensitive organizational data remains secure.

It is important for administrators to regularly monitor which members of the workforce have activated this security feature. The 2FA Reporting tool allows you to audit your organization's security posture by generating a detailed list of employees and their current 2FA status. You can view this data in real-time or export it for external compliance reviews.

Getting started

Creating a 2-Factor Authentication Report

Follow these steps to identify which Canadian employees have or have not secured their accounts with 2FA.

  1. Log in to the Employment Hero platform.
  2. On the left-hand primary sidebar, click the Reports menu icon.
  3. Click the Other Reports tab located at the top of the reporting dashboard.
  4. Locate and click the 2-Factor Authentication tile.
  5. Filter Your Search: Click the Search/Filter button to refine your data based on the following:
    • Personnel: Search for a specific Canadian team member.
    • Teams: Narrow the report to specific departments or provincial branches.
    • Status: Select Enabled (secured), Disabled (unsecured), or Any (all employees).
  6. Click the Search button to refresh the list.
Exporting Security Data

For internal audits or to provide a security summary to your Canadian IT team, you can download the report in an Excel-friendly format.

  1. Navigate to Reports Other Reports 2-Factor Authentication.
  2. Apply your required filters (e.g., Status: Disabled) and click Search.
  3. Once the data is displayed, click the Download CSV button at the top right of the table.
  4. The file will be generated and saved to your browser's downloads folder for immediate use.

Further information

Frequently Asked Questions (FAQ)

Am I able to reset an employee's 2FA if they lose their device?

No. For security and privacy reasons, Admins cannot reset 2FA directly. You must contact our Support team using the in-platform Help function. They will guide you through the secure verification process required to reset a user's 2FA access.

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