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Manage shift confirmation

Available for the following EmploymentOS plans: Employment Unlimited
Available for the following HR classic plan: Platinum
Available for the following user access levels: Admin     

A manager or admin can switch on shift confirmation settings to enable employees to decline their assigned shifts, or to ensure that employees must accept the shifts that have been assigned to them. 

Getting started

Enable employees to decline their assigned shifts
  1. Log into Employment Hero.
  2. On the left-hand side menu. click the Time option.
  3. Under the Rostering submenu, click on Rostering Management.
  4. Click on the Rostering Settings button.
    click on the rostering settings button
  5. Click on Shift Settings.
    click on the shift settings button
  6. Switch on the toggle for Employees can decline shifts that have been assigned to them.
    toggle on employees can decline shifts that are assigned to them
Ensure employees accept their assigned shifts
  1. Log into Employment Hero.
  2. On the left-hand side menu. click the Time option.
  3. Under the Rostering submenu, click on Rostering Management.
  4. Click on the Rostering Settings button.
    click on the rostering settings button
  5. Click on Shift Settings.
    click on the shift settings button
  6. Switch on the toggle for Employees must accept shifts that have been assigned to them.
    toggle on employees must accept all assigned shifts
Selecting both above options

If you select both of the above options, then you will have some additional settings to save.

  1. In Shift Settings, toggle both Employees can decline shifts that have been assigned to them and Employees must accept shifts that have been assigned to them switches on.
    toggle both shift settings switches on
  2. Under Default shift actions, select the following:
    • Accepted
    • Declined.
      in the default shift actions choose accepted or declined
  3. Choose the Shift action cut off time.
    choose the shift action cut off time
  4. Click Save.
    click on the save button, with the save button highlighted

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