AI
Employees and managers can now create, update, delete, summarise, and approve timesheets using natural language through HeroAI on web and EH Work, making day-to-day timesheet tasks faster and easier to complete. (Released: 12 August 2026, All regions and orgs)
Mobile users can now @mention colleagues directly in HeroAI chat, making people-related queries faster and more accurate. (Released: 10 August 2026, All HeroAI users on mobile)
Mobile users can now view HeroAI’s live thought process as it searches, looks up information, and completes actions before returning a final answer. (Released: 10 August 2026, All HeroAI users on mobile)
Automations
Admins and IT managers can now build custom reports that combine employee and asset data in one place, making audits and offboarding workflows easier to manage. (Released: 10 August 2026, HR Admins and IT Managers with Asset Register and Custom Reports permission)
HR admins and finance teams can now report on leave liability values directly inside Custom Reports, helping them understand the financial value of leave balances without manual calculations outside the platform. (Released: 10 August 2026, HR Admins and Finance teams with leave and custom report permissions)
Core HR
Admins can now create and manage departments in Organisation Settings and assign workers to departments during onboarding, from profiles, or via CSV, improving workforce organisation and reporting. (Released: 11 August 2026, Global)
The Issues Summary Hub and Dashboard are now available to all supported regions, including the UK. (Released: 11 August 2026, All sub-plans for Hub; HR Elite and Unlimited for Dashboard)
Recurring Compliance Task Distribution is now available across all regions, including the UK, helping HR admins automate repeat compliance work. (Released: 11 August 2026, All sub-plans)
Workers can now open, read, and sign HR documents directly in the EH Work app on iOS and Android, removing the need to switch to desktop. (Released: 11 August 2026, Mobile-first and deskless workers)
HR Rostering & Timesheets
Sensitive leave details are now masked across key manager-facing web, mobile, and email surfaces, helping protect employee privacy while preserving approval workflows. (Released: 13 August 2026, Global)
The Unified Calendar is now publicly available for all customers, with added visibility of team schedules, blackout periods, contractors, and leave management actions. (Released: 13 August 2026, Global)
ITOps & Security
Users with Pay Details permissions can now manage employee portal access within their permitted scope, reducing the need to grant full admin rights for onboarding tasks. (Released: 11 August 2026, KeyPay-connected organisations using Custom Security Settings)
Payroll login audit logs now include device fingerprint IDs, giving organisations stronger visibility to help detect suspicious activity and potential account takeovers. (Released: 10 August 2026)
Users with Asset Register - Manage permission can now assign, return, and reassign assets across the whole organisation, including employees, contractors, and volunteers. (Released: 13 August 2026, Users with Asset Register - Manage permissions)
OpenAPI & Developer Experience
Integration partners can now retrieve assigned employee benefits through the API for a single employee or across an organisation, making it easier to keep external systems in sync. (Released: 6 August 2026, AU, NZ and UK only)
HR staff with the right platform permissions can now use the Member Delete and Tax Declaration endpoints without needing admin or owner credentials, making integrations easier to manage. (Released: 9 August 2026)
Builders can now upload supporting documents and attach them to leave requests through the API, enabling fully automated leave request workflows. (Released: 12 August 2026)
Payroll
Payroll admins can now include employee tags in Custom Reports, making it easier to build richer reporting outputs without workarounds. (Released: 12 August 2026, All users with access to custom reports)
Performance Management
Employees can now open Chat in a side panel from anywhere in the platform and start messages or give shout-outs directly from the Org Chart, making communication more seamless alongside daily work. (Released: 7 August 2026, Employment Unlimited plus Chat add-on customers)
Platform Experience
Admins can now delegate editing access to specific organisation email categories through Security Groups, reducing admin bottlenecks without exposing full admin access. (Released: 7 August 2026, All regions)
Daily summary emails can now be scheduled more flexibly based on organisation or employee timezones, with options to respect working hours and days off. (Released: 13 August 2026, Global)
Platform-generated emails now use employees’ preferred names by default, making automated communications more personal and respectful. (Released: 13 August 2026, All regions)
Recruitment
Recruitment teams can now bulk import up to 1,000 candidate CVs into the Talent Pool, reducing manual entry and making platform migrations faster. (Released: 13 August 2026, Users with talent pool access)
Rostering & Timesheets
Managers can now edit timesheet entries directly in the EH Work mobile app, allowing corrections to be made quickly without switching to desktop. (Released: 12 August 2026, Managers and admins using timesheet management)
Volunteers can now view shifts, swap shifts, and bid for open shifts in the EH Work app, giving them the same rostering experience as other workers. (Released: 10 August 2026, Organisations using rostering with work sites and positions)