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Create and download a 2-Factor Authentication (2FA) report on the HR platform

Updated

Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited
Available for the following HR classic plans: Standard, Premium, Platinum
Available for the following user access levels: Admin  

Two-Factor Authentication (2FA) is an essential part of ensuring you stay safe online when using Employment Hero's HR platform. It is therefore important to understand which members of your organisation do and do not have 2FA activated.

This article shows you how to use the 2FA Reporting feature. Learning this will let you generate and download a CSV-supported, Excel-friendly report of each reported employee's two-factor authentication usage.

Helpful Hint

To learn how to enable mandatory Two-Factor Authentication within your organisation, refer to this article.

Getting started

Create a two-factor authentication report
  1. Click the   Reports menu.
  2. Click the Other Reports tab.
  3. Click the 2-Factor Authentication box.
  4. Click the Search/Filter button and enter the following:
     
    • Personnel
    • Teams
    • Status:
      • Enabled
      • Disabled
      • Any
  5. Click the Search button.

Data management

Download your two-factor authentication report
  1. Click the   Reports menu.
  2. Click the Other Reports tab.
  3. Click the 2-Factor Authentication box.
  4. Click the Search/Filter button and enter the following:
     
    • Personnel
    • Teams
    • Status:
      • Enabled
      • Disabled
      • Any
  5. Click the Search button.
  6. Click the Download CSV button.

FAQ

Am I able to reset my employee's 2FA?
No. You will need to contact our Support team using the in-platform Help function to do this. Our Support team can help start the process to reset an employee's 2FA.

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