1. Navigate to Settings from your dashboard.
2. Under General Settings, click Workforce Visibility.
3. On your first visit, you'll see a first-time use experience with a brief description and the option to enable this feature.
4. Click Enable workforce visibility or Create a work from home work site to get started.

When setting up workforce visibility for the first time, you'll complete these three steps in order to create a fully functional work site:

Step 1: Create a work site

1. Navigate to Settings from your dashboard.
2. Under General Settings, click Workforce Visibility.
3. Click Add Work Site.
4. Enter the work site details:
   • Work site name (e.g., "London Office", "Manchester Office")
   • Address (optional but recommended)
5. Click Save.
   

Step 2: Create departments within the work site

1. Within your newly created work site, click Add Department.
2. Enter the department details:
   • Department name (e.g., "Sales", "Manufacturing", "Company")
   • Check-in time (when employees typically start. Note: They will receive a notification at this time.)
   • Check-out time (when employees typically finish. Note: They will receive a notification at this time.)
   • Working days
3. Click Save.
   

Step 3: Assign employees to the department

1. Click the settings icon next to the department you just created.
2. In the Assign Employees section, click the dropdown menu to select employees.
3. Select the employees you want to assign to this department and work site. 
   Note: Only employees with timesheet type set to "Do not use timesheets" will appear in this list.
   
4. Click Save to confirm the employee assignments.
5. The assigned employees will now receive notifications at the department's designated check-in and check-out times and can select this work site when updating their location.

Important: Employees must have their timesheet type set to "Do not use timesheets" in their employee profile under Pay Details to be eligible for workforce visibility.

Available for the following EmploymentOS subscription plans: Unlimited, Engage, Elite
Available for the following HR Classic subscription plans: Platinum
Available for the following users: Admin

1. Navigate to Settings from your dashboard.
2. Under Security and Access Control, click Permissions.
3. Add or edit a custom permissions group. Learn how to do this in this article.
4. In General Permissions, tick the Workforce Visibility option. 
    
5. Click on Next. 
6. Now any user in this permissions group will have the Workforce Visibility widget on their Employment Hero dashboard. 
    

1. On your main dashboard, locate the Workforce Visibility widget.
2. The widget displays a quick snapshot showing:
   • Who is in the office
   • Who is working from home
   • Who is on leave
   • Who is unaccounted for
3. You can move this widget to prioritise its position on your dashboard.
   
4. If there are more than 10 people in any category, hover over the section to see up to 10 names, then click View more details to see the complete list.

1. From the workforce visibility widget, click View more details.
2. This opens the live workforce visibility report showing everyone's location for today.
3. Use the filters to sort by:
   • Location (office, work from home)
   • Department
   • Time
   • Employee
4. View historical data by selecting different dates to see where employees were working on specific days.

1. Employees will receive push notifications at their designated check-in and check-out times.
2. Tapping the notification opens the app to the location selection screen.
3. Employees can also manually access this by opening the app and looking for "Where are you working today?" at the top of the screen.
4. They can select from their assigned work sites (office locations or work from home).
5. Employees can change their status throughout the day as needed.
6. At the end of the day, they can tap the X button to clear their status or it will automatically clear after 24 hours.

1. Navigate to Settings Work Sites and Positions Workforce Visibility.
2. Find the work site you want to edit.
3. Click the Actions button (three dots) next to the work site name.
4. Select Edit Work Site from the dropdown menu.
5. Make your required changes to the work site details (name, address, etc.).
   
6. Click Save.

1. Navigate to Settings Work Sites and Positions Workforce Visibility.
2. Find the work site containing the department you want to edit.
3. Click the Actions button (three dots) next to the work site name.
4. Select Manage Departments from the dropdown menu.
5. Find the department you want to edit and click the settings icon next to the department name.
6. Modify the department details as needed:
   • Department name
   • Check-in and check-out times
   • Working days
     
7. Click Save.

1. Navigate to Settings Work Sites and Positions Workforce Visibility.
2. Find the work site where you want to modify employee assignments.
3. Click the Actions button (three dots) next to the work site name.
4. Select Manage Employees from the dropdown menu.
5. Find the department you want to modify and click the settings icon next to the department name.

6. In the Assign Employees section, use the dropdown menu to:

   • Add new employees to the department
   • Remove existing employees from the department

   Note: Only employees with timesheet type set to "Do not use timesheets" will appear in this list.
   

7. Click Save to confirm your changes.

1. Navigate to Settings Work Sites and Positions Workforce Visibility.
2. Find the work site or department you want to delete.
3. Click the Actions button (three dots) next to the work site name.
4. Select Delete Work Site or navigate to the department and select Delete Department.
5. Confirm the deletion in the popup dialog.

Employees must have their timesheet type set to "Do not use timesheets" in their employee profile under Pay Details to be eligible for workforce visibility. This is because employees who use timesheets are typically rostered to specific locations, so their location is already tracked through the rostering system.

If an employee forgets to clear their status at the end of the day, the system will automatically clear their status after 24 hours. This prevents employees from appearing as "still in the office" the next day when they've actually left.

Yes! If you're a smaller business where all employees start and finish at the same time, you can create a single department called "Company" (or any name you prefer) and assign all employees to it. You don't need to create separate departments for different teams if they all have the same schedule.