Available for the following plans: Lite, Plus, Unlimited HR, Essentials, Engage, Elite, Unlimited HR+Payroll
Available for the following HR classic plans: Free, Standard, Premium, Platinum
Available for the following user access level: Admin
Sending invites to employees for onboarding purposes ensures new starters are welcomed into the business with clear instructions on how they can complete their setup process.
Employment Hero allows admins to send invites both individually and in bulk. It also lets users resend invites when needed and provides them with status updates so they can track when an invite has expired.
Important
New employees who are imported from the Payroll classic platform will not have invitation emails automatically sent to them. To send invitation emails to these users, refer to the Send invitations in bulk instructions below.
Interactive learning
Getting started
Warning
Employment Hero does not trigger emails if your platform is in Setup mode. To read further details on how to disable Setup mode, refer to this article.
- Click the People menu.
- Click the People List submenu.
- Click the Action button next to the pending employee that needs an invitation resent.
- Click the Resend Invitation button.
Warning
Employment Hero does not trigger emails if your platform is in Setup mode. To read further details on how to disable Setup mode, refer to this article.
- Click the People menu.
- Click the People List submenu.
- Click the Send Invitations to new users button.
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Click the Send now button.
Important
Employment Hero sends invitations to the user's account email, which is also the email address they will use to sign in to their account.
Further information
An Invite Expired status will be added to the employee list. This occurs if 72 hours have passed since a reminder email was sent. A notification will also appear in the sidebar.
You will also find each expired invite at the top of the employee list when you apply its Invite Expired filter.
Helpful Hint
To replace an employee's Invite Expired status with the Pending status, resend the invite to the employee.