Select your platform and then browse by platform category

Who are you and what section are you in?

Resend invites and bulk send invites to Employment Hero as an admin

Resend invites and bulk send invites to Employment Hero as an admin

Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited
Available for the following HR classic plans: Free, Standard, Premium, Platinum
Available for the following user access levels: Admin    

Sending invites to employees for onboarding purposes ensures new starters are welcomed into the business with clear instructions on how they can complete their setup process.

Employment Hero allows admins to send invites both individually and in bulk. It also lets users resend invites when needed and provides them with status updates so they can track when an invite has expired.

Important

New employees who are imported from the Payroll classic platform will not have invitation emails automatically sent to them. To send invitation emails to these users, refer to the Send invitations in bulk instructions below.

  Interactive learning

Click here for an interactive demo

Getting started

Resend invite to pending user

Warning

Employment Hero does not trigger emails if your platform is in Setup mode. To read further details on how to disable Setup mode, refer to this article.

  1. Click the   People menu.
  2. Click the Employees List submenu.
  3. Click the Action button next to the pending employee that needs an invitation resent.
  4. Click the Resend Invitation button.
    Screenshot of the HR platform highlighting the resend invitation button.
Bulk send invites

Warning

Employment Hero does not trigger emails if your platform is in Setup mode. To read further details on how to disable Setup mode, refer to this article.

  1. Click the   People menu.
  2. Click the Employees List submenu.
  3. Click the Send Invitations to new users button. 
    Screenshot of the HR platform showing how to send an invite to all new users.
  4. Click the Send now button.

    Important

    Employment Hero sends invitations to the user's account email, which is also the email address they will use to sign in to their account.

    Screenshot of the HR platform showing the warning message that pops up when you resend invitations to new users.

Further information

How do I know if an invite has expired?

An Invite Expired status will be added to the employee list. This occurs if 72 hours have passed since a reminder email was sent. A notification will also appear in the sidebar.

You will also find each expired invite at the top of the employee list when you apply its Invite Expired filter.

Helpful Hint

To replace an employee's Invite Expired status with the Pending status, resend the invite to the employee.

Explore related content

  • View an employee's assigned assets This feature allows you to check which assets the employee has assigned and allocate any missing items they may need.
  • Edit an employee's start date This feature allows you to update an employee’s start date if their tenure has been carried over from a previous company, or if it has changed post-onboarding.
Was this article helpful?
4 out of 22 found this helpful