Available for the following plans: Lite, Plus, Engage, Elite, Unlimited
Available for the following HR plans: Standard, Premium, Platinum
Available for the following user access levels: Employee, Admin, Manager
The Report an Incident feature lets you record a safety incident in Employment Hero. You can include details like the event type, the place, and the hurt body part. Your organisation's Health and Safety contact will receive the details of your submitted incident and review the provided information. To read further details on how to set up a Health and Safety contact, refer to the following article.
All users can raise anonymous incidents within Safety Incidents. Your identity is hidden to managers and will only be shown to admin/owners and those who have been granted permission.
Important
This section will only be visible if you have enabled the Safety feature via the Menu Customisation feature. To read further details on this feature, refer to the following article.
Please keep in mind any personnel in Employment Hero can submit a safety incident report for anyone else, no matter platform access, reporting lines, etc. However, once submitted, the reporter will not be able to view or edit the incident report unless they are the following:
- Admin/owner.
- Health and Safety contact.
- Employee with all employees' permissions to view, modify, and delete. Affected employees can view and delete by default, while a reporter can delete by default.
- Employee with managerial permission to modify. Managers can view and delete by default.
Interactive learning
Daily activities
- Log in to Employment Hero.
- Click the Compliance menu.
- Click the Report an Incident submenu option.
- In the Who Did This Occur To drop-down, select the type of person from:
- Employee
- Contractor
- In the Personnel field, select the affected employee.
- Complete the following fields:
- Incident type.
- Death.
- Electrocution.
- Fire.
- Hazard.
- Illness.
- Injury.
- Near miss.
- Psychosocial hazard (which covers sexual harassment and bullying).
- Non-conformance.
- Property/equipment damage.
- Date of incident.
- Time of incident.
- Incident address.
- County.
- Location.
- Incident description.
- Injured body part.
- Injury description.
- Incident type.
- Click the Add a witness button.
- Complete the Was the Treatment Provided section:
- Yes:
- Place taken for treatment.
- Treatment provided.
- No.
- Yes:
-
Click or drag any required files onto the Upload tile.
Helpful Hint
You can upload either a PNG, JPEG, PDF, Doc or Docx file, with a maximum size of 2mb per file and the ability to upload up to 5 files per submission.
- Click the Submit button.
- Log in to Employment Hero.
- Click the Compliance menu.
- Click the Report Incident submenu.
- In the Who Did This Occur To drop-down, select the Third party option.
- Complete the following fields:
- Name.
- Date of birth.
- Contact number position.
- Address.
- Manager / Supervisor.
- Incident type.
- Death.
- Electrocution.
- Fire.
- Hazard.
- Illness.
- Injury.
- Near miss.
- Psychosocial hazard (which covers sexual harassment and bullying).
- Non-conformance.
- Property/equipment damage.
- Date of incident.
- Time of incident.
- Incident address.
- County.
- Location.
- Incident description.
- Injured body part.
- Injury description.
- Click the Add a witness button.
- Complete the Was the Treatment Provided section:
- Yes:
- Place taken for treatment.
- Treatment provided.
- No.
- Yes:
-
Click or drag any required files onto the Upload tile.
Helpful Hint
You can upload either a PNG, JPEG, PDF, Doc, or Docx file. With a maximum size of 2 mb per file and the ability to upload up to 5 files per submission.
- Click the Submit button.
Incident settings
- Log in to Employment Hero.
- Click on Compliance on the left-hand navigation menu.
- Under the Safety submenu option, click on Incidents.
- Click on the cog icon to view the incident settings.
- Scroll down to Additional Incident Fields.
- Click on Add Field.
- Add the following details:
- Field name.
- Field type - choose between text field, drop down or multi-select.
- Mandatory - toggle on to make this custom field mandatory.
- Click on Save.
Explore related content
- Building a Safety Incident Report This article will walk you through how you can build a safety incident report using our Custom Reporting feature.
- Reporting a Safety Incident in app This feature walks you through how your employees can use Employment Hero Work on their mobile phone to submit safety incidents on the go.