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Use the Benefits Store to purchase gift cards

Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited
Available for the following Payroll plans: Standard, Premium, Platinum
Available for the following user access levels: Employees, Managers, Admin   

The Benefits Store can be used to purchase gift cards at a discounted price.

Daily activities

Make a purchase
  1. Click the Benefits menu.
  2. Click the Benefits Store submenu.
  3. Click the gift card you wish to purchase.
  4. Click the Buy Now button.
  5. Use the slider to:
    • Select how many Hero Points go towards the purchase.
    • Select the Earned Wage Access amount going towards this purchase.

    Important

    Earned pay access is only available for Employment Hero Payroll customers.

  6. Click the Continue button.
  7. Click the Pay via Credit Card button.
  8. Enter your credit card details.
  9. Click the Continue button.
  10. Enter your shipping and address information if required, then click the Continue button.
  11. Review your details and click the Complete Order button.
View gift card purchases

Warning

After purchasing a gift card, you can only access it through the Employment Hero HR platform or Employment Hero mobile application. Employment Hero does not email you the gift card details.

  1. Click the Benefits menu.
  2. Click the Order History submenu.
  3. Click the Detail button.
  4.  To view the details on how to redeem your gift card, click on the downward-facing arrow.

    Important

    Your gift card is active if there is a balance displayed, i.e. Balance £100. If you have used the gift card, or it has expired, the balance will no longer display. Instead, it will say used or expired.

View my product tracking number
  1. Click the    Benefits menu.
  2. Click the Order History submenu.
  3. Click the Detail button.
  4. Click the Tracking Status button.
View your Hero Points balance
  1. Click the Benefits menu.
  2. Click the My Points submenu.
  3. You will see your Hero Points balance at the top of the screen.

Further information

Accepted payment methods

You can use the following payment methods within the discounts store:

  • Visa debit or credit card.
  • Mastercard debit or credit card.
  • Hero Points.
  • Earned Wage Access.
Earned Wage Access fees
Transaction Method. Fee.
Discount store purchases using a combination of debit, Hero Points plus Earned Wage Access. 1.5% of the EWA transaction amount
Discount store purchases using Earned Wage Access only. 1.5% of the EWA transaction amount

 

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