How do I purchase and manage my organisation's Hero Points via HR classic?

Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited
Available for the following HR classic plans: Standard, Premium, Platinum
Available for the following user access levels: Admin      

Employers can reward and recognise employees who exceed expectations. Each recognition links to a company value, showcasing performance and values. Employers can also reward employees with Hero Points for milestones like work anniversaries or birthdays.

The Hero Points feature lets you buy points to use the platform's features. You will get a receipt by email. You can also see your organisation's points balance and transactions made by users.

Purchasing Hero Points

Purchase Hero Points

Important

Currently, you can only buy Hero Points using a credit card. However, for large amounts, our Accounts Team can process a direct debit transaction for you. If you would like more information about this, please reach out to our support team.

  1. Click the   Benefits menu.
  2. Click the Points Management submenu.
  3. Click the Purchase button.
    Screenshot of the points management page with the purchase button highlighted
       

    Warning

    When you click on Purchase, a list of employees who may incur a fringe benefits tax (FBT) will display. Please be aware of the FBT that you may be subject to.

  4. Complete the Top-up Amount field.
  5. Click the Continue button.
    Screenshot of the choose amount page with next highlighted.jpg
  6. Enter your card details into the relevant fields.
  7. Click the Continue button.
    Screenshot of card payment screen with continue button highlighted
  8. Review your details and then click the Complete Order button.
    Screenshot of the order review page with complete order button highlighted

Managing Hero Points

Manage rewards
  1. Click the   Benefits menu.
  2. Click the Points Management submenu.
  3. Click the Manage Rewards button.
    Screenshot of points management page with manage rewards button highlight
  4. If prompted, click the Get started button.
    Screenshot of rewards settings with get started button highlighted
  5. Use the toggles on the right-hand side to choose when you want to send Hero Points to your employees. Your options include birthdays and work anniversaries.
  6. Enter the amount of points you want to send to employees for each occasion.
  7. Toggle on or off the independent contractors toggle, depending on if you want to send points to contractors.
  8. Click the Finish button.
    Screenshot of rewards settings with finish button highlighted
Manage recognition
  1. Click the   Benefits menu.
  2. Click the Points Management submenu.
  3. Click the Manage Recognition button.
    Screenshot of points management page with manage recognition button highlight
  4. Click the Edit button.
    Screenshot of recognition settings with edit button highlighted
  5. You can change the approver using the top-down menu.
  6. You can toggle on or off: Reward your employees with Hero Points.
    Screenshot of recognition settings with toggle and finish button highlighted
  7. Once you have finished changing your recognition settings, click Finish.

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