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Please note that our team will be attending a company-wide conference from 21 - 28 September 2026 inclusive.

We will continue to operate at a reduced capacity, however live chat and phone support will be unavailable during this time and we may be slow to respond.

Hero AI is available 24/7 to assist, and if it is unable to answer your query, an email ticket will be created for our team.

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  1. Employment Hero United Kingdom
  2. Pay

Pay

Process expenses, manage employee pay slips, payment summaries and handle compensation management.

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Find help by section and jump into the articles that matter most.

If you need help with HeroForce, you can chat to our support team.

  • If you are an employer/manager, click here.
  • If you are an employee, click here.

Intelligent Payroll

  • Frequently asked questions about Intelligent Payroll
  • Submit pay run amendments and revisions in Intelligent Payroll
  • Submit an off-cycle payroll request in Intelligent Payroll
  • Grant Intelligent Payroll access to another user FAQ
  • Download the bank file for a pay run in Intelligent Payroll FAQ
  • Change non-editable payroll items and settings for Intelligent Payroll
  • See all 10 articles →

Expense Management

  • How to view, download, and print your pay slips
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