Available for the following plans: Lite, Plus, Unlimited
Available for the following user access level: Admin
During your onboarding to the Employment Hero platform, you have set up your pay items and configured your payroll settings. You can edit some of these on the platform, like Leave Settings and Employee Benefits.
However, there are certain settings and items that you cannot edit on your own. This includes the following:
- Cost Centres.
- Pay Categories.
- Pension Settings.
- Pay Schedules.
- Work Types.
- Expense Categories.
To edit these items, you need to contact the Payroll team via HeroAI. To do this, please follow the steps below:
- Click the Ask HeroAI button at the top of your screen. This button is visible on all pages of the platform.
- Click the Contact Payroll Partner button.
- In the chatbox, type to request a configuration request.
- Write your message and enter the details you need to change, add, or delete.
- Click the Send button (upwards arrow icon).
The Payroll team will get in touch with you to implement these changes.