Available for the following Payroll plans: Standard, Premium
When using a username and password to log into your account, you are only using single-factor authentication. The process is susceptible to security threats because it represents a single piece of information a malicious person requires. Two-Factor Authentication provides an additional verification level when logging into your account, making sure that you are the only person who can access your information.
The payroll platform allows you to enable two-factor authentication for your account, which involves verifying either your email account or mobile phone number. If you would prefer not to use your mobile phone number or email address, then you have the option available to enable and use Google Authenticator.
Important
Two-factor SMS authentication is unable to send SMS codes to Indonesian (+62), Vietnamese (+84), Philippine (+63) and Åland (+358) phone numbers for authentication purposes.
Getting started
- Click the Account menu.
- Click the My Account submenu.
- Click Security.
- Under Two-Factor Authentication, click the Add Phone Number button.
- Enter your phone number and click the Send Confirmation Code button.
- Enter your confirmation code in and click the Confirm button.
- Click the Account menu.
- Click the My Account submenu.
- Click Security.
- Under Two-Factor Authentication, click the Configure Google Authenticator button.
- Scan the QR code using your Google Authenticator app.
- Enter your six-digit code that Google Authenticator has generated
- Click the Enable button.
Editing data
- Click the Account menu.
- Click the My Account submenu.
- Click Security.
- Under Two-Factor Authentication, click the Change Mobile Phone Number button.
- Enter your phone number and click the Send Confirmation Code button.
- Enter your confirmation code in and click the Confirm button.
Data management
- Click the Account menu.
- Click the My Account submenu.
- Click Security.
- Under Two-Factor Authentication, click the Enable button.
- Click the Ok button.
After enabling 2FA on the web, you will get a one-time-use Recovery Code, which you can download, print, or copy. If you are unable to retrieve your 2FA code via an authentication app or mobile SMS, you can use your Recovery Code. Here is how you can use it:
- On the payroll login page, enter your email and password.
- Click the Log In button.
- Input your Recovery Code in the Enter verification code textbox.
- Click the Verify button.
- A new Recovery Code will appear, which you can download, print, or copy, and use again in the future if you cannot get your 2FA code via an authentication app or mobile SMS.
Removing data
- Click the Account menu.
- Click the My Account submenu.
- Click Security.
- Under Two-Factor Authentication, click the Disable Google Authenticator button.
- Click the Ok button.
- Click the Account menu.
- Click the My Account submenu.
- Click Security.
- Under Two-Factor Authentication, click the Disable button.
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