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Account Management and Security
This section will walk you through to how to manage your own personal payroll account, your organisation payroll account, as well as what security measures Employment Hero uses when processing your payroll data
My Account
- Change personal details on the Payroll platform
- How do I reset my payroll password | Payroll Web Platform FAQ
- I can not open the links contained within an email | Payroll Error
- Troubleshoot Payroll account authorisation issue with Employment Hero Support
- Use HeroBot as an admin on the payroll platform
Organisational Account
- Access related business and/or employee files
- Find your organisation ID on Payroll platform
- How do I find my API key via the payroll platform
- Minimum software requirements via the payroll platform
- My employees are not receiving emails and are instead receiving a 550 error code | Payroll Error Resolution