Dominic Beckham
Comments
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Hi Claire Howells - thanks for your comment and for bringing our attention to this. I have added this to our team's backlog of tasks and we will update the interactive learning as soon as possible....
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Hi Julie Day - I'm sorry to hear you are having issues accessing your payslip. Can I ask which part of the above process you cannot complete to see your payslip? The process should be laid out unde...
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Hi Chiara Sharpe, thank you for your message. Can you confirm where it says an authorizing signatory can be added only if the pdf unlocked? I can then check if this is in the right context or if it...
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Hi Paul Cooper, thanks for getting in touch. I'm not sure why this would be the case on your platform. I have raised a ticket on your behalf and our support team will be able to take an in-depth lo...
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Hi Alison Kerrigan, thanks for getting in touch. This is an area the team are improving, although I am unsure about the specifics of what is being worked on. However, I will raise this with our pro...
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Hi Aylin Riquelme, thank you for getting in touch. Can you check that all the questions in the review have been answered and that they have been highlighted in green? You will only be able to compl...
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Hi Jan Dobbie. Thank you for your feedback. I'm really sorry you are experiencing some challenges. We’re always looking to improve our support services but our team is particularly busy, so your in...
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Hi Sharon Smith - thanks for your comment. I'll raise this again with our product team and they will be able to add it to their roadmap of future improvements to the platform. Thanks.
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Hi Heike Kelly - yes you can. I have raised a ticket for our support team on your behalf. They will get in contact shortly and can answer any questions privately. Thanks
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Hi Kelsey Xu, thanks for your message. I'm unsure about your question but I have raised a ticket with our support team on your behalf. They will get in contact shortly and will be able to help. Tha...