Available for the following HR plans: Premium, Platinum
Available for the following user access levels: Admin
An admin needs to invite their employees to join Employment Hero in order for them to use the platform. In your Employees List, you can choose to either send invitations in bulk to all pending employees, or resend an invitation to a specific user.
Warning
The initial invitation to join the HR platform expires within 72 hours. You can use the resend feature to generate a new invitation for those employees who could not activate their account within this timeframe.
Important
Resending an invitation is only available for employees whose status shows as pending. So if you have employees whose status shows as active, they will need to reset their password. To read further details on how an employee can reset their password, refer to the following article.
Interactive learning
Daily activities
Warning
The HR platform does not trigger emails if your platform is in setup mode. To read further details on how to disable setup mode refer to the following article.
- Click the People menu.
- Click the Employees List submenu.
- Click the Action button next to the pending employee that needs an invitation resent.
- Click the Resend Invitation button.
Warning
The HR platform does not trigger emails if your platform is in setup mode. To read further details on how to disable setup mode refer to the following article.
- Click the People menu.
- Click the Employees List submenu.
- Click the Send Invitations to new users button.
- Click the Send now button.
Important
The HR platform sends invitations to the user’s account email and is the nominated email address that the user will use to sign into their HR account.
Further information
- We will create a new status in the employee lists to show when they are invited to join your organisation has expired. It will be 72 hours after we send the reminder email.
- When they become expired, it creates a notification in the sidebar.
- When an invitation is resent, their status returns to pending and after the page is reloaded, the notification disappears.
- We have added an Invite Expired filter option and they automatically come up first on the employee list, so when people see the notification they know why immediately.
Explore related content
- Viewing an employees assigned assets | HR Web Platform This feature is where you can check what assets the employee has assigned and allocate any missing items they may need.
- My tasks | HR Web Platform This feature is where you will find any on-boarding tasks your organisation may have assigned to you to complete for the new hirer.
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