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Adjust your organisational settings

Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited
Available for the following HR plans: Standard, Premium, Platinum
Available for the following User Access levels: Admin

⚠️ Settings Reorganisation: The Settings section has been reorganised into category cards for easier navigation. Employment Details and Primary Contacts are now located under the Company category. Some settings have been moved to other categories or deprecated in favour of Workflows.

The Employment Details section allows you to configure key organisational settings such as time off approvals, leave balance rules, and payroll processing modes. Primary Contacts lets you nominate company-wide contacts for payroll, HR, and safety communications.

Accessing Employment Details

View and configure Employment Details
  1. Log into your Employment Hero HR platform.
  2. Click the Settings menu from the left sidebar.
  3. Click Employment Details from the Company submenu options.
    Employment Details (1).jpg
  4. The Employment Details page will display with the following configurable settings.

Configuring Employment Details

Configure time off approvals
  1. Navigate to Settings > Company > Employment Details.
    Employment Details (1).jpg
  2. Locate the Two level time off approval toggle.
  3. Note: This setting is being deprecated. A warning message will display directing you to use Workflows instead for continued functionality.
  4. To configure two-level leave approvals going forward, navigate to your organisation's Workflows section where you can set up sequential approval processes.

Important

Two-level time off approval is transitioning from Employment Details to Workflows. This change consolidates all approval workflows in one location for better management and consistency. If you currently have this setting enabled, it will continue to work, but you should migrate to Workflows for any new configurations.

Configure negative time off balance
  1. Navigate to Settings > Company > Employment Details.
    Employment Details (1).jpg
  2. Locate the Negative time off balance setting.
  3. Click Enable to allow employees to take time off even if they have insufficient leave balance remaining.
  4. Click Disable to prevent employees from submitting leave requests when their balance would go negative.
  5. Click the Save button to apply your changes.

Note: When enabled, employees can submit leave requests and their balance will show as negative. This is useful for organisations that allow employees to borrow leave or take unpaid leave.

Configure parallel pay run mode
  1. Navigate to Settings > Company > Employment Details.
  2. Locate the Parallel pay run mode setting.
  3. Click Yes to enable parallel pay run processing, which allows you to process multiple pay runs simultaneously.
  4. Click No to require pay runs to be processed sequentially, one after another.
  5. Click the Save button to apply your changes.

Setting up Primary Contacts

Configure Primary Contacts
  1. Log into your Employment Hero HR platform.
  2. Click the Settings menu from the left sidebar.
  3. Click Primary Contacts from the Company submenu options.
    Primary scontacts.jpg
  4. The Primary Contacts page will display several sections where you can nominate company-wide contacts.
Add Account Owners
  1. Navigate to Settings Company Primary Contacts.
  2. Locate the Account Owners section at the top of the page.
  3. Click the Add Owner button.
  4. Select the employee who will serve as an account owner.
  5. Click Save to confirm the addition.

Note: Account owners have elevated access and administrative rights to manage the Employment Hero platform on behalf of your organisation.

Configure Payroll Contacts
  1. Navigate to Settings > Company > Primary Contacts.
    Primary scontacts.jpg
  2. Locate the Payroll Contacts section.
  3. Fill in the following optional contact fields:
    • Payroll admin emails (Optional): Enter the email addresses of payroll administrators who need to be notified about payroll-related communications and reminders. Separate multiple emails with commas.
    • HR manager emails (Optional): Enter the email address of your HR representative who will receive HR-related enquiries and communications from the platform.
    • Health & safety contacts (Optional): Designate a contact who will be notified of all safety incident reports submitted by employees.
  4. Click the Save button to apply your changes.

Note: These contacts will receive notifications and communications relevant to their roles. HR manager emails are also included in employee invitation emails to provide new employees with a point of contact for platform-related issues.

Further information

What other settings are available in the Company category?

The Company category in Settings contains several pages for configuring organisational-wide settings:

  • Company Details: Update your company name, logo, and other basic information.
  • Employing Entities: Manage separate legal entities within your organisation.
  • Locations: Configure your work locations and sites.
  • Branding: Customize the appearance and branding of your platform.
  • Employment Details: Configure employment-related settings like time off approvals and pay run modes.
  • Primary Contacts: Nominate company-wide contacts for payroll, HR, and safety communications.
Where did my other Employment Settings go?

As part of the Settings reorganisation, many employment-related settings have been moved to other categories for better organisation:

  • Timesheet settings: Moved to Time & Attendance Timesheets
  • Leave settings: Moved to Time & Attendance Time Off Categories and Time Off Allowance Templates
  • Public holidays: Moved to Time & Attendance Public Holidays
  • Work Sites & Positions: Moved to Time & Attendance Work Sites & Positions
  • Calendar year type: Moved to Security & Access Control System Setup
How does the Two-level time off approval deprecation work?

The Two-level time off approval setting in Employment Details is being phased out in favour of the more flexible Workflows system. While the toggle remains available in Employment Details and will continue to function if enabled, all new configurations should use Workflows.

To set up two-level leave approvals using Workflows:

  1. Navigate to Workflows in your platform.
  2. Create a new workflow for leave approvals.
  3. Configure sequential approval steps where the primary manager must approve before the secondary manager.

Workflows provide more control over approval processes and allow you to set up complex approval chains if needed. For more information, refer to your Workflows documentation.

What is the difference between enabling and disabling negative time off balance?

Enabled: Employees can submit time off requests even if their available balance would go negative. This is useful for organisations that:

  • Allow employees to borrow leave and repay it in future periods
  • Offer unpaid leave as an option
  • Want flexibility in managing exceptional circumstances

Disabled: Employees cannot submit time off requests if doing so would result in a negative balance. The system will prevent the request from being submitted, ensuring employees can only take leave they have available.

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