1. Click the Employee menu.
2. Click the List submenu.
3. Click on the employee who needs to have Clock Me In access.
4. Click the Time and Attendance button.
5. Click the Grant Kiosk Access button.
   

1. Click the Employee menu.
2. Click the List submenu.
3. Click on the employee who needs to have their kiosk pin changed.
4. Click the Time and Attendance button.
5. Click the Change Pin button.
   
6. Complete the following fields:
   • New pin.
   • Repeat new pin.
   • Send [name of the person] notification of the pin change.
7. Click the Change Pin button.
   

1. Click the Employee menu.
2. Click the List submenu.
3. Click on the employee who needs to have their access removed.
4. Click the Employee Portal Access button.
5. Click the Revoke Kiosk Access button.
   
6. Click the OK button.
   

If an employee is unable to Clock in/out here are some areas to consider:

• If the issue is affecting all employees in the Kiosk then some troubleshooting tips are:
  • check that the latest version of Clock me in is being used by assessing if there are any app updates
  • check that the iPad is using the latest version of iOS
  • log out of the app > uninstall the app > reinstall the app > log in

If the issue is only affecting select users in Kiosk or Work app, then check:

Timesheet settings

• Employee must be on 'Use timesheets to submit of all time worked’ or ‘Use timesheets for exceptions only’.

Payroll view in pay run defaults

HR view in pay details

Kiosk for individuals

• Ensure that the employee has been given access

  

• Ensure that the employee has access to the location(s) attributed to the kiosk